This was just to easy to get you off of low balling to something else.
OK OK If you say so you must be right.Free gov. cell phones are Obama's fault. You are right, I'm wrong. Will that shut you up on that. If you are doing a good job and your customers are happy,why are you so against someone charging less then you. If they go to your customers and try to take them and if they do take them, your customers must not be happy with your work. This so called "low balling" is nothing new, I had customers taken from me, but I would talk to the customer and ask what I could do to get them back. If they still went with the other person must of the time I would get them back after the new company made a mess of things. Then I knew the customer was mine forever, then I now knew my work was fair for the money. I didn't scold or charge them more to fix the mess. I got holiday bonuses from some of my older customers. I also sent cards of thanks. I did free cleanups after parties, weddings, funerals, ect. In the winter I not only shoveled and salted their porches, landings and sidewalks, I would sweep them also. I even would get their mail from the mailbox for them. I had customers that would call me at all hours and always I said was happy they called, and how can I help them, usually older folks. After awhile I had other people doing the hard work and I payed them very well. I did not have all new trucks, trailers, mowers, ect. I had my own above ground bulk fuel tanks, cheaper by the gallon that way, bulk engine oil and 2 cycle oil by the case. I never had to worry about the bank coming to repo my trucks. If I could not pay cash/check, then I didn't get a new or used truck. I had trucks that were 20 years old, new paint or new motor got me by. My equipment, mowers, trucks, trailers, tractor, roller, sprayers, ect. were always clean and the same color with my logo on the sides. If it rained I had my workers fix things, work on equipment, powerwash things. That way they had a good check at the end of the week. I had a good customer base and I did whatever I had to to keep them. That didn't always work, but I tried. I still sent cards to keep my name in their minds. I think if you give the customer their moneys worth the other guys can't take them from you. But thats just me.