what would you do ???

[reynoldston]

For some reason I didn't get all my last post in
This customer has a almost new mower so if the dealer took it back he would have to sell it used at a almost
new price. It just seem to me that the dealer is going to do this more for a person who is going to the BBB then the person that just chewed his rear end. It sounds like the customer got his mower back so I hope him the best of luck.

 

[Don]

reynoldston,
I take that as a compliment:0)
You know, though, I believe there is an official "Forum Rule" that bans/discourages "dealer bashing", so in my opinion the OP should NOT divulge the dealer's name. The Forums Administrator may respond by completely deleting this thread and/or banning the OP from participating on the forum.
I cannot agree with you though, as I don't think the problem is indicative of "all Cub dealers" and there are a lot of Z-Force owners that are VERY happy with their ZTR's so I don't think it's the "brand". I think it's just a "bad dealer", regardless of the brand(s) he carries.

I agree with you.... I didn't post the dealers name because I don't think that it would change anything. I didn't want to start bashing anyone or anything really.... I was just disappointed in the way this was handled. And I would not group all Cub Cadet dealers together either....in fact I hope that one further up the road from me will be more customer friendly when I need parts. And if you own one as long as I have, you are going to need parts. On that note anyone on here know of a good Cub dealer you can order parts from ? I am in Alabama, and I have owned a Cub 2135HDS since 98' and have been extremely satisfied with it. I then bough a Z-force ZTR and didn't like it.... if was a good machine, but just stirred way to much dust for me, so I sold it. Now I purchased the latest one GT2000 hoping that it would follow suit being a good machine.... I still think it will be although the bad pump to start with kinda taints it somewhat.

 

[Don]

For some reason I didn't get all my last post in
This customer has a almost new mower so if the dealer took it back he would have to sell it used at a almost
new price. It just seem to me that the dealer is going to do this more for a person who is going to the BBB then the person that just chewed his rear end. It sounds like the customer got his mower back so I hope him the best of luck.

Thank you, I hope the mower last a long time, but if I do have trouble, this is a good place to start to find out solutions ......

Don

 

[djdicetn]

I agree with you.... I didn't post the dealers name because I don't think that it would change anything. I didn't want to start bashing anyone or anything really.... I was just disappointed in the way this was handled. And I would not group all Cub Cadet dealers together either....in fact I hope that one further up the road from me will be more customer friendly when I need parts. And if you own one as long as I have, you are going to need parts. On that note anyone on here know of a good Cub dealer you can order parts from ? I am in Alabama, and I have owned a Cub 2135HDS since 98' and have been extremely satisfied with it. I then bough a Z-force ZTR and didn't like it.... if was a good machine, but just stirred way to much dust for me, so I sold it. Now I purchased the latest one GT2000 hoping that it would follow suit being a good machine.... I still think it will be although the bad pump to start with kinda taints it somewhat.

Don,
I honestly haven't read every post in this thread...sooooooooo, did the dealer FINALLY get the back-ordered part in and get your mower fixed???? Even though it was a "bad experience" you seem to have the right attitude(just move on and don't patronize that dealer when you need parts and additional equipment). I hope the GT2000 lives up to your expectations and I hate that you had such a runaround from the dealer!!!!

 

[djdicetn]

Thank you, I hope the mower last a long time, but if I do have trouble, this is a good place to start to find out solutions ......

Don

Don,
Don't know any Cub Dealers in Alabama but have a daughter that lives near Huntsville. Depending on where in Alabama you are, I can ask if she has friends that may know. In fact I was just down there in Falksville on 3/9/13 purchasing a red Lone Wolf 6X10 Heavy Duty Tube Rail Trailer they built and painted to match my Gravely ZTR. If you need a good utility trailer you need to check them out....best built/best priced trailers in the SouthEast as far as I'm concerned.

 

[Don]

Don,
I honestly haven't read every post in this thread...sooooooooo, did the dealer FINALLY get the back-ordered part in and get your mower fixed???? Even though it was a "bad experience" you seem to have the right attitude(just move on and don't patronize that dealer when you need parts and additional equipment). I hope the GT2000 lives up to your expectations and I hate that you had such a runaround from the dealer!!!!

Yes, the Dealer finally got it back to me and it seems to be fine. I have only used it one time and the Hydra is nice and quite now...
I live in West Alabama, Tuscaloosa, we are the one's that had that bad Tornado that was in the news so much April 27. 2011....

Thanks for the info on the tube trailer also....


Don

 

[djdicetn]

Yes, the Dealer finally got it back to me and it seems to be fine. I have only used it one time and the Hydra is nice and quite now...
I live in West Alabama, Tuscaloosa, we are the one's that had that bad Tornado that was in the news so much April 27. 2011....

Thanks for the info on the tube trailer also....


Don

Glad to hear you mower is fixed!!! Yeah, you can check out those trailers at: Home and I think you'll be impressed. I've been back-and-forthing with user ksgrassguy on this forum and he's driving all the way from Kansas City to Falkville to get a deal on one for the Gravely Pro-Turn he bought about the same time I bought mine. They don't have any dealers west of the Mississippi river, so you know they've gotta be a good trailer if someone will drive that far to get one!!!