ILENGINE
Lawn Royalty
- Joined
- May 6, 2010
- Threads
- 44
- Messages
- 10,786
In my case it started with McCulloch and their bankruptcy and then they claimed that products on authorized dealer would be fully warrantied until they had the warehouse sale in California which required that all products sold at the sale was supposed to be "sold as is no warranty" and those products ended up on the shelves at K-Mart. And the response was since they could tell the difference between dealer products and K-Mart products they voided the warranty on dealer stock. Several thousand in saws on the shelf has to sell as is no warranty at cost or below.Do you remember how Tecumseh failure did us?
The Murray bankruptcy that killed any pending warranty claims and started us down the path of Powermore engines by MTD because MTD saw Briggs as a mower competitor at that point and MTD refused to purchase Briggs engines for a few years.
And the Tecumseh bankruptcy that they claimed there would be parts available for 10 years and six months later parts were becoming NLA. Sticking dealers with a few hundred to a couple thousands dollars in parts that basically became worthless.
And now the Briggs fiasco that everybody claims is due to the bankruptcy but in reality started in 2017 when parts started backordering and they tried to blame it on everything from software update issues, to the changing customer environment. But is doesn't help that Briggs has outsourced product support for every consumer products sold at big box stores. Brute made by Amerisun, Pulsar, and Ardisam. Murray which when it came back was made by MTD and Husqvarna but is now made and serviced by an Chinese company with no dealer network, and an email to enquire about parts or service,
And after 24 years I am considering giving it up. Still enjoy working on stuff, but just don't have the drive anymore.