I think that most people don’t realize that you get what you pay for and very seldom read the owner’s manual. A lot of DYI individuals feel that if they yell loud enough and try to embarrass a company or product, they will succeed in getting what they want. I have found out over the last fifty years that this is just the opposite of what to do. Most of the time a little sugar and honey works the best for me. I have gotten short blocks and even complete engines free, even two years out of “warranty “, because I’m able to show that I and the customer are willIng to work with the company to resolve a problem. That being said, I’ve also backed the company when a customer is trying to pull a fast one on the both of us. Some companies are very easy to work with and others are a real pain, which is the reason I recommend one over the other. Bottom line is pieces of paper that say warranty, coverage, limited liability, are just that, pieces of paper that companys use to CYA. How the consumer uses this piece of paper will dictate the outcome. Finally, the internet has not helped, because everyone assumes and takes what they read as absolute truth what they read applies to every situation and problem. They forget when they ASSUME, they must break it down to a three word phrase.
