So you said you get about 2 machines done a day right? How do you even get to all of the different machines during the spring mower rush? Maybe I am misunderstanding how you work as a mechanic.
I have about 500 customers on my books
Some just buy parts, some just get repairs done & some get a full services done.
The more regular the service the faster they can get done & if I push hard I can squeeze in 4 a day
Nothing odd to have all 4 sump pumps running at the same time in busy periods
I recommend a full service every 2 to 4 years and annual oil changes in between depending upon the customer & their mowers.
Oil changes are done at the customers house & I have done 20 in a single day at one time as it only takes about 10 minutes to change oil only.
And while the pump is sucking the oil out I can change the blades on their push mower if they are an annual change over customer .
We use swing back blades down here so most need changing every season or two.
Blades on a push mower take about 5 minutes if I have a mounting plate ready to exchange , a saw chain takes about the same time
Spindle bearings & blades takes about 6 minutes a spindle if I don't have to cut the bolt or cup washer off
Very few customers have trailers so I can organize the work load to suit my available time
So I can drop off a finished job, do a couple of strait oil changes , pick up another service + a couple of flat tyres in a single run during the busy periods
I try to get customers to have the full services done during the off season
Commercial customers get overnight servicing / repairs so when I pull an all nighter I just leave the gate locked and sleep in .
The journal has around 300 entries a year, one entry per job .
The arbourist all have yard keys so they just drop a pile of blades on their peg & I text them when they are ready.
Commercial customers also have gate keys so they can drop a mower off at 4 to 5 pm on their way home & pick it up at 4 or 5 am on their way out .
That was the gold mine idea and is my biggest money spinner as some of them will drop a mower off every week, two in the busy season.
Down side is I need to have a lot of parts on hand .
Up side is you get to monitor things like deck idlers so you know this one will need to be done in the next X weeks.
Took a while to get them all on board but most never loose a minute during the day for breakdowns unless it is something out of the blue like management module failures .
When they happen I can usually advise them how to bypass the module so they can finish the days work then make a proper repair that night or at least a safe workaround till I can get the modules.
Those Scagg units are a real problem with a very high failure rate , followed by the brake modules on Time Cutters then the ECM module on Z masters .
Nothing kills a contractors day faster than having a break down so they end up with the team picking their noses for 1/2 the day because the mower has packed it in.
So for them the extra costs of extra servicing is a no brainer & I have just started doing blade sharpening for them so some will drop up to 30 sets of blades off on their way home & pick them up in the morning.
Most will have at least 2 spare useable belts in their trucks for emergencies but to be honest few have used them in the past 5 years
When things get right out of hand I have a 1/2 dozen loaner ride ons and about the same number of walk behinds.
They are also a big money spinner as it is nothing odd for the big shops to have 6 week lead times in high summer.
Part & parcel of my site rent is to maintain about 6 acres of street frontage so I get to kill 2 birds with one stone by using the customers mowers to do my own mowing & I am testing their mowers while doing my mowing .
What takes all of the time is broken stuff that I have never seen before , totally trashed mowers or parts that I can not get.
Which is the prime reason I stay on here because I get to find out the weaknesses of machines that are yet to be imported here so I know what to look for with a new to me mower .
having done he run for 9 years now I am familiar with most of the customers mowers so for instance Knots failed head gasket would have been diagnosed by the time it was on my trailer .
Unloading it I use the ramp to test the hydros and then it would sit for an hour to cool down before having the gasket replaced which is a 30 minute to 1 hour job depending upon how easy things come apart.
You lear things like to leave mufflers in place & pull the carb off at the head where possible and you learn where to us a T socket , where to use a wratchet , where to use an impact , where to use an air wrench & where to use modified tools .
The tool chest is full of ground down or welded up tools designed to make jobs faster or easier
I have a 4 ton yard crane that will lift a ride on up high enough to sit underneath comfortably in less than a minute and if that has a mower on it then there are a stack of motorcycle paddock stands that will lift a mower about 10" off the ground in under 15 seconds so fixing a flat takes no time at all as does pulling the rear wheels off to grease the axels & check the tyres for leaks .