DK,
The dealer was n extreme "upsales" person. I was in business before he was born. His mother and father were customers of our Parts Distribution. He forgets that I sold them complete rebuild kits for a B&S back in the day for 9 bucks. Included piston, rod, gaskets, valves, valve springs and camshaft in the 70s. In the 80s, prices were as high as 13 to 15 bucks. 90s, 17 bucks. Millenium, 22 bucks, now days embarrassing.
Now them being retail, the 9 buck kit was sold by my dealers for somewhere around 35 dollars. He is selling spark plugs today for 11 dollars. My nephew now has my businesses and sells them to him for 2.85. This person along with most dealers believes in doubling to tripling, quadrupling and even more. Then cry when someone purchases a mower at a big box store.
He will NOT work on a Hustler sold at Lowes and won't touch anything he didn't sell even if it is the same brand of other equipment. So, he has stopped selling Raptors and he said this coming year when the Fastrak goes to Lowes, he won't sell them either.
Point to all this is: He doesn't like to sell anything below an XOne or Z. Doesn't make enough profit. Loses a lot of sales. However, he feels the commercials keeps in the lifestyle his wife is accustomed. When I purchased my RSD, he didn't have Lowes competition. He would try to push me to the XOne because I have almost an acre. I reminded him of his profits and he reminded me there are other dealers. He almost lost my sale over that.
Max