donsiebert
Forum Newbie
- Joined
- Aug 6, 2016
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I'm new on this forum - here is my problem.
My Craftsman Pro Series (model 247204420) is only 10 months old - it only has 21 hours on it. It recently threw the belt and broke it evenly at one point. I understand two things from reading forums on the internet: (1) This is a common problem which many people consider to be a poor design. (2) The deck is absolutely identical to the deck which Cub Cadet uses, even the mustard yellow color. (3) Cub Cadet had a recall earlier this year to solve and fix the problem.
(A) Why has Craftsman not had a recall? My service tech has no background information at all.
(B) There is no belt keeper around the drive axle under the electric clutch. Every picture and video I see on the internet has some type of belt guard/belt keeper at this location. Isn't this a logical place to have a belt keeper? I cut my grass high (3 1/2 inches) which means the belt is horizontal to the chassis. People who cut shorter must have even more belt losses because the angle of the belt from motor to mowing deck gets larger the higher you cut. Why is there no belt keeper here? Does Sears have belt keeper they can add onto my machine?
(C) My technician said I must have hit something while mowing. My lawn is checked before I mow every time. I examined the blades right after the incident and there are no nicks or any kind of damage to either of the two blades or the underside of the deck.
My technician is due in a day or two to put on a new belt. I hope and pray this does not happen again after only 21 hours on the meter. Am I worrying too much? After spending almost $3000 on the machine, mulch kit, and an extended warranty for 4 extra years I am really worried that I might have a lemon.
Thanks for reading and I look forward to seeing your comments.
My Craftsman Pro Series (model 247204420) is only 10 months old - it only has 21 hours on it. It recently threw the belt and broke it evenly at one point. I understand two things from reading forums on the internet: (1) This is a common problem which many people consider to be a poor design. (2) The deck is absolutely identical to the deck which Cub Cadet uses, even the mustard yellow color. (3) Cub Cadet had a recall earlier this year to solve and fix the problem.
(A) Why has Craftsman not had a recall? My service tech has no background information at all.
(B) There is no belt keeper around the drive axle under the electric clutch. Every picture and video I see on the internet has some type of belt guard/belt keeper at this location. Isn't this a logical place to have a belt keeper? I cut my grass high (3 1/2 inches) which means the belt is horizontal to the chassis. People who cut shorter must have even more belt losses because the angle of the belt from motor to mowing deck gets larger the higher you cut. Why is there no belt keeper here? Does Sears have belt keeper they can add onto my machine?
(C) My technician said I must have hit something while mowing. My lawn is checked before I mow every time. I examined the blades right after the incident and there are no nicks or any kind of damage to either of the two blades or the underside of the deck.
My technician is due in a day or two to put on a new belt. I hope and pray this does not happen again after only 21 hours on the meter. Am I worrying too much? After spending almost $3000 on the machine, mulch kit, and an extended warranty for 4 extra years I am really worried that I might have a lemon.
Thanks for reading and I look forward to seeing your comments.