Do you ever run into a situation where when you loan out a mower, you never see the customer or the mower again, without them paying for anything?
You have all the money into fixing the loaner. Then you'd be out the money fixing the one the thief left you to fix.
I like to trust people, it makes me feel good.
I have a small service footprint around 10 sq miles so some one will always know some one.
In 7 years I have been stiffed 3 times , leaves a bad taste in your mouth but I took out small debt claim on all of them.
One lost his house, his fathers house, his brother in laws house when the bank refused to roll over his interest only loan.
They were all on a 50 acre farm which the bank forclosed on because he could not get finance once the claim was on his record.
One was a gambler and ended up being run out of he village because he had bad debts everywhere.
The last is living with his mother in law because he can not get a home loan .
As for being out of pocket, the mowers I got because they were an uneconomic repair.
All that went into them was parts that I get wholesale so none would have owed me mare than $ 100 excluding time .
OTOH I have sold a lot of them because the person I loaned them to liked them .
Right now I am not particularly well so have 5 mowers out on loan
If I did not have them to loan out I would have lost around $ 3000 in easy work that I can do & be forced to do hand held repairs which right now I can not do.
And in most cases their mower is worth a lot more than my mower so if they don't return the loaner, I am ahead