NOT KNOWING IF THE OP GOT IT FIXED, BUT... IN MY OWN PERSONAL EXPERIENCE, THE ISSUE WAS A TOO SHORT WIRE ON THE RIGHT HAND ARM. IT'D COME UNPLUGGED.
2015...I BOUGHT IT NEW, FROM A DEALER, 30 MILES FROM ME. 2 WEEKS LATER, IT WOULDN'T START & WE COULDN'T FIGURE OUT WHY. I CALLED THE DEALER & MADE HIM COME OUT. HE FOUND THE PROBLEM & SAID: "THAT'S A COMMON ISSUE. WHEN IT HAPPENS AGAIN, YOU'LL BE ABLE TO FIX IT, YOURSELF". A FEW DAYS LATER, I DID JUST THAT!! I SPLICED WIRE ONTO IT & FIXED IT!!!!!!!
BEING ONE THAT ALWAYS KEEPS MY BLADES SHARPENED, I BOUGHT A SPARE SET WHEN I BOUGHT THE MOWER. EARLY SPRING, THERE ARE NUMEROUS SMALL BRANCHES BLOWN OFF THE TREES THROUGHOUT THE 5 ACRES, WHICH MOSTLY GET MOWED OVER, MEANING THAT BY LATE SPRING, I CHANGE THE BLADES.
I COULDN'T GET THE ORIGINAL BLADES OFF! EVEN WITH A 4' BREAKER BAR & MY NEIGHBORS' "BIG SIZE MAN" STRENGTH...THOSE BLADES WOULD NOT BUDGE!!! I CALLED THE DEALER & ONCE AGAIN MADE HIM COME OUT. WITH HIS 6' PRY BAR, HE COULDN'T GET THEM OFF, EITHER & WOUND UP HAVING TO TAKE IT BACK TO THE SHOP & USE HIS AIR TOOLS.
AROUND 2 YEARS LATER, IT WOULDN'T STAY RUNNING...STILL UNDER WARRANTY...SPIT, SPUTTER, COUGH, HACK & PUKED OUT FIRE & BLACK SMOKE. THE DEALER CAME & GOT IT. A WEEK LATER I CALLED HIM..."NOT FIXED, YET! DON'T KNOW WHAT THE PROBLEM IS...I'LL CALL YOU!" SIX WEEKS LATER, I CALLED HIM...SAME ANSWER!!!
IN SHORT, I CALLED BAD BOY HEADQUARTER'S....THEY CALLED HIM & THEN, REFUSED TO TAKE ANYMORE CALLS FROM ME, OR ANSWER MY EMAILS. SIX MONTHS LATER, I GOT MY BB BACK ALONG WITH A $300.00 BILL, BECAUSE BY THEN, THE WARRANTY WAS EXPIRED!!!!!! NEEDED A NEW CARB.
YES, I MADE SURE I PAID THE BILL, SIX MONTHS LATER. LOL
54"MAGNUM - KAWASAKI...I STILL USE IT, THO.
NEVER AGAIN WILL I OWN A BB ANYTHING! I PREFER KOHLER ENGINE'S, BUT... DEALER'S DIDN'T SELL THEM, JUST TSC. AT THAT TIME, TSC DIDN'T HAVE AN AUTHORIZED REPAIR SHOP.
I WAS SOOOOO HAPPY I HAD MY TROUBLE FREE, 20 YEAR OLD SIMPLICITY GARDEN TRACTOR.
I'LL NOT EVER GET RID OF THAT.
THAT'S MY STORY.
