Microwave oven repair

JDgreen

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My in laws 5 year old Panasonic microwave quit working, they called a local appliance repair shop to get an estimate for fixing it. They were told it was a standard $39.95 "diagnostic fee" just to get the oven over the counter to a tech, then a minimum $39.95 fee plus parts for the first half hour of "repair" plus parts, so they were looking at at least $80 when a new oven was less than twice that much. So they went and bought a new one. Next time I visited I saw the old oven in the garage and offered to check it out. Was pretty sure it was just a blown main fuse. Took it home, the outer cover was secured by seven Torx-type screws, and the screws had a small round tab in the recess which rendered a standard type Torx driver useless.

There was a label on the back, warning: "Warning, do not remove non-removable fasteners. Shock hazard" or whatever. Umm...so how does the service shop remove "non removable fasteners" :confused2:

Anyhow, I used a small pair of Vice grips to remove 5 of the screws and had to drill out the remaining two. As I thought, the main fuse was blown...50 cents for a new one and the oven was as good as new. I replaced the Torx screws with conventional Phillips head screws.

What galls me is, they intentionally design things like this so that the majority of owners needing a new fuse will have to take it to a shop to have a 50 cent part replaced. I know there is a component inside a microwave that holds a dangerous charge even when unplugged (capacitor?) but there is no reason they cannot build the device so the fuse is easily replacable under an easy to remove cover near the power cord in the back. Such poor design only encourages a throw-away society, which is what my in-laws would have done with the microwave. Any comments?
 

Smartaleck

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I could not agree more. A few years ago our cooker went "bang" with a puff of smoke and stopped working. We called the repair man who took three weeks to come out to inspect it (for a fee) then told us we'd have to wait for an expensive part to be shipped from Italy! When I took a look myself (I'm not an electrician) I could see a very obvious plastic connector that had come loose leaving wires hanging. I bought another one in our local hardware store for a few pence, reconnected it myself and the cooker was fine again.
 

KennyV

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Those are 'anti tamper' security screw heads... a full set of all sizes is very inexpensive and readily available...
They actually do serve a good purpose as they do keep some 'just curious' folks from hurting themselves... but more important hurting others...
Pick up a set and life is a lot easier... :smile:KennyV
 

grnspot110

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In a word "liability", ours has gotten to be a "sue happy" society! :mad: Seems like everybody wants "something for nothing", so they sue the "deep pocket" companies. In return, we all pay the price in higher prices & deal with "precautions (like "tamper-free" screws, etc.). :thumbdown: :frown: ~~ grnspot110
 

KennyV

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But while choosing to live in a society we also must be aware that there are some very devious and destructive individuals out there...
Tamper proof also gives the consumer a little protection from those types... :smile:KennyV
 

JDgreen

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Those are 'anti tamper' security screw heads... a full set of all sizes is very inexpensive and readily available...
They actually do serve a good purpose as they do keep some 'just curious' folks from hurting themselves... but more important hurting others...
Pick up a set and life is a lot easier... :smile:KennyV

Kenny...I have enough tools and the skills to rebuild most small engines and I have never seen what is called an "anti tamper' Torx driver set ANYWHERE. Let me rephrase my original post...why is it so difficult for the makers of the microwaves to make it simple to replace a 50 cent fuse so people can easily replace it without a headache and go to a shop, or risk injury. I gotta wonder. :confused2:
 

briggs

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.I have enough tools and the skills to rebuild most small engines and I have never seen what is called an "anti tamper' Torx driver set ANYWHERE.



i have here are some have used them on a few things myself
 

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adan

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That's indeed disgusting. It's a ploy made by manufacturers to make a killing out of after sales service. Their practice is totally unfriendly both to our pockets and to earth, as you imply. The word is unethical.

P.S. I no longer use microwave ovens for health reasons.
 

KennyV

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Kenny...

why is it so difficult for the makers of the microwaves to make it simple to replace a 50 cent fuse so people can easily replace it without a headache and go to a shop, or risk injury. I gotta wonder. :confused2:


Over the decades more and more consumer grade equipment is NOT designed for 'DIY' service.
It has a per unit cost increase to make it so...
On consumer grade electronics, (especially things that cost little), The margin is so small that, at the manufactures level it is going to be a nonproductive product enhancement.

Overwhelmingly you will find small appliances replaced rather than repaired.

As to why anti tamper ... like I said it is more to keep the inept or devious individuals out... :smile:KennyV
 
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