I get at least one of these a monthOh well just the customer the bad news that I can't get the parts and his two year log splitter is unrepairable in my shop. Maybe he can find someone better at guessing as to what parts work correctly in his engine.
Honda parts between other Honda mowers often don’t even fit. Just like John Deere, very proprietary with parts. Some people have little to no knowledge, yet seem to have all the answers. I had a potential customer just this week come in with hydro transaxle issue. After going back and forth for some time, I finally looked at him at said, “I think we need to set some realistic expectations so we are on the same page for your mower.” After some more back and forth I told him he needs to take it to XYZ shop and I couldn’t help him. Went back out to say no hard feelings and shake his hand as he was loading Mower on trailer. He refused to shake my hand. Never raised my voice or cursed one time. Not a customer I want. Learning to say NO, professionally and firmly, is an extremely valuable skill when running a small business.I get at least one of these a month
"But the shop told me Honda parts will fit "
So I take them inside to the Honda section that has about 200 bins and ask them which would they like me to use
IF they persist then they get told to go back to the shop and get me a Hond part number and if that part fits & works I will do the repair for free .
And to enforce this I write that on the quote ( which I charge for )
Not a single person has ever come back .
Well to be truthful a couple have come back and they were told "We dont handle that model any more "
Rivets finally found the part list embedded a Karcher pressure part list. Extracted the three pages and created a stand alone engine IPL. So Far I would need to order the parts from a Karcher parts source as the PNs are Karcher's PNs.Might try this company. https://engine4less.com/LONCIN-HORIZONTAL-CRANKSHAFT/
Might also try Karcher, as I’ve found that they use that engine On some of their pressure washers.