I have a 2 year old Cub Cadet XT2LX42 riding mower Model 13AJA1CSO10 with just 37 hours on it and broke the upper drive belt.
I will start by commenting that I really like the features of this mower. It drives like it has power steering, has a very tight turning circle for mowing around trees, and I don't have to clutch and shift like my old 1992 42" Craftsman 5 speed. In all the 18 years I had this Craftsman, I only had to change the mower deck belt once, and never the upper main drive belt.
The Cub Cadet's owners manual has instructions for changing the mower deck belt, but for the upper main drive belt, it says to have a dealer do it, which I did. Including pick up and delivery, material and labor, the bill came to $461.74. I will give them that they gave me a 4 day turnaround which I appreciate very much.
In looking at the belts, both the old broken upper drive belt, its new replacement, and the mower deck drive belt, they all appear to be the common black industrial V belts, and not the better Kevlar types which the ones I have seen are brown or blue-green in color and much stiffer.
I contacted Cub Cadet customer service, 1-877 428 2349, and asked how I can get a factory service manual so I can see how to change the upper drive belt myself. I was told this is not available to end users, and is only available to authorized dealers through their dealer portal.
IMO, This is not good customer service. Dealers don't buy lawn mowers, they only sell them. Its the end users that buy lawn mowers and they should get the best possible factory support. In fact, this policy may now be illegal considering recent Right To Repair legislation.
QUESTIONS:
1) Can anyone comment on my suspicion that the OEM belts are just common polyester cord black industrial V belts? If yes, what better belts should I be using, and where's the best place to get them?
2) Does anyone know where or how I can get a factory service manual for this mower? Even a Haynes type aftermarket manual would be better than what I have now.
I will start by commenting that I really like the features of this mower. It drives like it has power steering, has a very tight turning circle for mowing around trees, and I don't have to clutch and shift like my old 1992 42" Craftsman 5 speed. In all the 18 years I had this Craftsman, I only had to change the mower deck belt once, and never the upper main drive belt.
The Cub Cadet's owners manual has instructions for changing the mower deck belt, but for the upper main drive belt, it says to have a dealer do it, which I did. Including pick up and delivery, material and labor, the bill came to $461.74. I will give them that they gave me a 4 day turnaround which I appreciate very much.
In looking at the belts, both the old broken upper drive belt, its new replacement, and the mower deck drive belt, they all appear to be the common black industrial V belts, and not the better Kevlar types which the ones I have seen are brown or blue-green in color and much stiffer.
I contacted Cub Cadet customer service, 1-877 428 2349, and asked how I can get a factory service manual so I can see how to change the upper drive belt myself. I was told this is not available to end users, and is only available to authorized dealers through their dealer portal.
IMO, This is not good customer service. Dealers don't buy lawn mowers, they only sell them. Its the end users that buy lawn mowers and they should get the best possible factory support. In fact, this policy may now be illegal considering recent Right To Repair legislation.
QUESTIONS:
1) Can anyone comment on my suspicion that the OEM belts are just common polyester cord black industrial V belts? If yes, what better belts should I be using, and where's the best place to get them?
2) Does anyone know where or how I can get a factory service manual for this mower? Even a Haynes type aftermarket manual would be better than what I have now.