First thing is see if you can hand turn the blade. Is it jammed or float free? Electrical mowers are so simple there are no parts to replace, nothing much to do, so nothing much to work on. A person who is handy and know how to use multimeter could look at it. It is either a mechanical problem (probably) or an electrical problem. As far as "tree huggers" there is no need in this type of forum to speak in a rude and derogatory manner to anyone. We are all brothers and some sisters trying to mow our lawns and fields and to help each other keep our equipment running. I have gas, diesel and battery equipment. Each has its place, but batteries are the future and electrical equipment gets better every day. I love my redwoods, fruit and nut trees. They give me so much. I am going to go and give them a hug.