Hi Guys! I'm planning to start a lawn business and would appreciate any advice you can share. I want to get things started with a few fall cleanups in my neighborhood that I hope will turn into full time mowing customers. My goal is 30-50 residential accounts in the next couple of years so I can quit my full time job. Does this seem like a realistic goal? Below are a few other questions I have.
Have any of you used USPS Every Door Direct Mail? I know every neighborhood is different, but what was your success rate? I can mail to 659 addresses for $115.00. If any of you are new to the business, how did you get started?
I'm debating whether or not to get licensed to fertilize. Will I struggle to get new accounts if I do not offer a fertilization program?
The services I planned on offering are Mowing, edging, hedge trimming, aerating, fall & spring cleanups.
I plan to buy an eXmark Commercial 30 next spring. Once I have enough large lawns to justify, I'll add a 48" stand on. I'm looking at the eXmark Vantage, Scag V-Ride, or Toro GrandStand. I know brand preference is subjective and have read a lot of past posts on the subject. I'll demo all three when the time comes and go from there. Please share your thoughts.
I know I'll have many more questions as time goes on.
Thanks for your replies!!
Always walk the yard before start cutting cause there might be some tree stumps, toys or metal in the yard. Don't want to break your mower.
Hi Guys! I'm planning to start a lawn business and would appreciate any advice you can share. I want to get things started with a few fall cleanups in my neighborhood that I hope will turn into full time mowing customers. My goal is 30-50 residential accounts in the next couple of years so I can quit my full time job. Does this seem like a realistic goal? Below are a few other questions I have.
Have any of you used USPS Every Door Direct Mail? I know every neighborhood is different, but what was your success rate? I can mail to 659 addresses for $115.00. If any of you are new to the business, how did you get started?
I'm debating whether or not to get licensed to fertilize. Will I struggle to get new accounts if I do not offer a fertilization program?
The services I planned on offering are Mowing, edging, hedge trimming, aerating, fall & spring cleanups.
I plan to buy an eXmark Commercial 30 next spring. Once I have enough large lawns to justify, I'll add a 48" stand on. I'm looking at the eXmark Vantage, Scag V-Ride, or Toro GrandStand. I know brand preference is subjective and have read a lot of past posts on the subject. I'll demo all three when the time comes and go from there. Please share your thoughts.
I know I'll have many more questions as time goes on.
Thanks for your replies!!
I hate to say it, but I would only focus on the "rich" neighborhoods, send your mailers there. Just start with mowing only, that will be your income base, do not forget
that. Advertise only in the "rich" areas, seriously..... Doctors that want to go jogging, while a crew mows his lawn. Turn away the landscape stuff for now. Build a
profitable mowing business first, do not worry about anything else. If you do take on any work, explain that it will only happen during a dry period, as you are only
concerned with the mowing business, they will understand. If you build up any extra jobs landscaping/wise, that should be a different crew.
Not saying your thought is wrong be if I'm starting a business I'll take what I can get for clients no matter where they are. When you first start you don't have the option to be picky about your clients income. That can come at a later time after you acquire a good client base.
The biggest thing you can do if you want to start a business is to not start your business in the hole. Don't spend money you haven't made. Marketing is great for someone who already has an established business and the equipment to back it up. Using Facebook, websites, newspapers, direct mailers, things like that only cost you money that you haven't made yet, it just puts you deeper in the hole and it's a losing proposition because chances are good your clients will end up 20 and 30 miles apart and you'll spend more time riding the roads than mowing lawns.
If you want to advertise go to Vista print and buy 250 business cards, it will cost like $10 and it's a minimal investment. Find yourself a sub-division with a 1000 to 1500 homes and pick a section that looks good and hit it with your business cards door to door. Keep your client list together and close and don't leave that sub-division. Let your work be your advertisement and save your money to invest in or for equipment not gas.
that may might work if you know everyone in your Florida retirement community. however if you're starting a business with a 0 balance you're already failing. if potential customers don't know who you are they aren't going to call.
spending gas money is part of it nothing runs on dreams and pixie dust. how much does a printer and ink actually cost anyway? we cover a 30 mile area and routes are set to mow closer to the shop as the day goes on.
I don't know everything I mostly mow in suburbia Indianapolis. I will say that it's been a while since I was in start up mod. I've a part time sales/marketing rep, that works on commission. I can tell you that marketing right pays for itself 10 times over again
Trust me I don't and didn't know everybody in Florida or in this location or the nearest town when I moved here, but I know that what I mentioned or said in my last post does work because it's been done. I did what you said, I used the marketing or advertisement suggestions that you made and it worked but like you said I ended up with a 30 mile area and in 6 different sub-divisions and at the end of the year I barely broke even after my over head. I gave all that up and stayed in one sub-division and hit it hard with business cards and magnetic signs on my truck doors and now I run 70 plus clients all within a 3 mile radius so now I spend my time and gas mowing, not riding the roads in a truck. If you stay in one place and give people a fair price and do good work you don't need to pay for advertisement or marketing because the people you work will do it for you for free.
I'm happy if that works for you, and I'm 100% sure your customers are loyal. if your concentration is solely on one subdivision then that's kind of putting all your eggs in one basket. its fine until a bigger better or equally good company comes in with an aggressive sales/marketing advantage and starts causing you to shrink.
around where I operate its extremely competitive. I do everything I can to keep my company at least a step ahead of my competition. if you don't have to worry about competition then good for you.
I'll restate that starting out is tough its a cut throat business. if you're starting out with no capital you are already wrong. if you don't market as wide as you can you can't truly grow. if you aren't growing you are shrinking. everything gets more expensive every year so you need to grow to compensate for that.
I think probably it's as competitive and cut throat here as any place else. The problem with them is they can't compete with me and my prices. Businesses that have areas that cover 30 miles have to much over head and distance to deal with And I don't. I can beat there service and any price they can give a client because I'm in the same area everyday 6 days a week and on call Sunday if needed. I can be at any one of my clients home with in ten minutes of any call.
Putting all your eggs in one basket or concentrating is solely on one subdivision has its advantages for not only a business but also the clients.
What works in one area does not work in others.
There is not a subdivision within 100 miles of me that has 70 houses.
Heck I don't think there are 15 subdivisions within 100 miles.
My average time between yards is 6 mins.
Smallest yard is 3/4 acre.
90% are over a acre.
Facebook is free advertising.
Blast every yardsale group
lol you must live like a hermit. There's got to be 30 subdivisions in this area and town and that's not counting trailer parks. :laughing: Crap I've got 6 up the road from me with in 3 miles of my house.
But we do have a walmart 20 mins away.
We moved up here about a year and a half ago. From a subdivision 2 hours away. I love it no noise no people. If I can see someone from my deck they are trespassing.
I'm the same way I live out in the country, in a surrounding county of Indianapolis which is almost as big as the county its in. fact you can't compete with the larger companies. they have capabilities you don't have they have man power you don't have ect. overhead is irrelevant if you have clientele to back it up.
I was talking to a guy the other day.
He was trying to brag about how much he made every week. He just started lawn care this year.
Should have seen his face when I told him I pay out more every week then he makes.
But we do have a walmart 20 mins away.
We moved up here about a year and a half ago. From a subdivision 2 hours away. I love it no noise no people. If I can see someone from my deck they are trespassing.
I'm the same way I live out in the country, in a surrounding county of Indianapolis which is almost as big as the county its in.
fact you can't compete with the larger companies. they have capabilities you don't have they have man power you don't have ect. overhead is irrelevant if you have clientele to back it up.
no I'm not referring to you specifically. what I'm saying is overhead is irrelevant in the since that yes you'll always have it, but if you have the customers to enable you to afford it; then its irrelevant.
I would guess by your statement that the LCO doing the common areas has more overhead, and also has a much larger bottom line.
more to the subject I'm sure they spent/spend a decent amount of time and money on marketing, or the HOA wouldn't have known who they where.
my experience with HOAs is they seek you, city and county work is posted in the news paper or court house. I can assure you I'm not struggling. I took 2 trucks for leaf removal one with equipment on the trailer and the other with a dump trailer.
bottom line is you have to advertise and market your brand. you've been fortunate I don't think that your success with little marketing/advertising is the norm.
My advertising and success comes from word of mouth. Being better and doing a better job than the guy down the street. I truly believe that the days of the larger lawn care company's doing residential work are coming to an end because they can't do what the smaller guys can do for the price they do it and pay there people wages, insurance and all there overhead.
Now this is just a question but I mean really how are you with your business which you consider to be large with the equipment you most likely have and have employees you have to pay going to compete with a guy who has a small business, does good quality work and cuts a lawn for $15.00 a cut or charges $15.00 an hour for leaf work and some cheaper and doesn't have one quarter the overhead that you have.
I have to laugh because I hear it and read about it all the time on these forms theses guys whining about the little guys charging what they charge and saying they can't possibly be making money at those prices and there killing the business and that they can't compete with those prices.
My advertising and success comes from word of mouth. Being better and doing a better job than the guy down the street. I truly believe that the days of the larger lawn care company's doing residential work are coming to an end because they can't do what the smaller guys can do for the price they do it and pay there people wages, insurance and all there overhead.
Now this is just a question but I mean really how are you with your business which you consider to be large with the equipment you most likely have and have employees you have to pay going to compete with a guy who has a small business, does good quality work and cuts a lawn for $15.00 a cut or charges $15.00 an hour for leaf work and some cheaper and doesn't have one quarter the overhead that you have.
I have to laugh because I hear it and read about it all the time on these forms theses guys whining about the little guys charging what they charge and saying they can't possibly be making money at those prices and there killing the business and that they can't compete with those prices.
I love that $15 an hour guy, I can have their customers when they can't complete their promises.
math question: LCO A, charges $15 an hour and works at customer A's house for 8 hours, compared to LCO B who charges $90 an hour but does 8 times as many houses with 3 times the operating expenses. Who makes more at the end of the day?
I have a set budget for marketing, every year. I have a monthly, yearly fuel budget, and one for employees ect. run yours how you want. I hope you the best of success. some of us want to operate on a larger scale get out of the nest of one subdivision, make a little more foot print. its called free enterprise. ask Carnegie, CP Morgan, make as much as you can, do as much as you can, get as big as you can.
if I ill advised the gentleman wanting advice on how to get started. then I apologize, but I've never witnessed a company start up and succeed on a dream alone. they worked their butts off, knocked on doors, and got their name out there through advertising.
I should have just posted that he buy a toro, small truck move into a subdivision and contact you.
I was just simply giving the gentleman some ideas. I would like to offer to send you a free hat, T-shirt and ink pen.