Did this ever get resolved? My RM380e is also 2 years old and is acting similarly. Everything works except the drive motors. After my last grass cutting I parked it in the garage with charger on an now it just won’t go. I can’t believe there is not some built in diagnostics.Thanks for the reply, and it's definitely an electronic issue. If it cooler outside 40ish degrees or below it'll move around perfectly fine and at that point I just leave the key on all day until I get home from work to mow the yard and at the point it's 60 plus degrees outside and works like a charge. But if I turn that key off and back on in that temp range it will not move, but blades will engage just fine.
And you are right about Ryobi. They were trying to force me to bring in for a repair, place was 2hours away and was gonna charge 300 for a pick up and drop off with a 2 week minimum turn around. After speaking with Ryobi I demanded and new drive motor controller, 300plus dollar part. They ended up sending me a blade motor controller. They let me keep that and have since just shipped out the correct part. I've also purchased a 12v power converter for a great price. I'm starting to stock up parts when I find them cheap so I can make any future repairs needed. Almost 3 years old and the 75ah batteries still have an excellent charge as well. Just hope I get it sorted out soon because it's very annoying.
Update to my update. Was able to mow the front yard no problem then it started doing the same thing, only now I can't get it to reset at all. It's become a push mower. Won't ever make the mistake of buying a Ryobi again.Update:. I ordered the 996508001 DRIVE MOTOR CONTROLLER $275.41
This solved the problem and was very easy to replace. Again, my problem was that the mower would stop moving forward or reverse, but everything else on the mower would function. Power cycling off and on would reset it, allow me to drive again, but that usually would not last very long.
I bought the mower used from a guy that bought it new 2 1/2 years ago. What ticks me off is that while replacing the drive motor controller, i discovered it was not the first time it had been replaced. That means this mower is now on ts 3rd drive motor controller, at least, in only 3 years. That is terrible. Based on how many people here are saying they have this same problem, and knowing the people on this forum represent only a small fraction of owners, this has got to be a known issue. Ryobi really needs to step up and offer an updated part with longer life.
Is it possible the thermostatic overtemp sensor is faulty? I never tested that before I sent mine in. When yours faults try checking the temperature at the sensor location and see if it's really overheated or not. Mine is still in the shop and day 90 just hit, so they owe me a new mower or a refund at this point.Now that the drive motor controller has been replaced, it runs for about 30 minutes and then stops, yet everything else (lights, mowing deck, beeper, etc) works. I've done some testing and concluded it's an overheating issue. The reason I think this is because if I leave it sit for about 40 minutes it will work again. No idea what is overheating, if it is the drive motor controller or the motor, but I feel like that is about all it could be since everything else continues to function.
Anyone else having symptoms that point to overheating?
I can't find that in the diagram. Is that the HALL sensor? I can't figure out what that part does, although someone else posted here that they had a bad hall sensor. the only heat sensor/cut off I could find in the parts diagram is on the charging port wire harness.Is it possible the thermostatic overtemp sensor is faulty? I never tested that before I sent mine in. When yours faults try checking the temperature at the sensor location and see if it's really overheated or not. Mine is still in the shop and day 90 just hit, so they owe me a new mower or a refund at this point.
Yes thank you. I looked it up online and understand now how that works.A Hall effect sensor is NOT a heat sensor. It's a magnetic sensor designed to detect position and movement, such is what is used in home alarm systems to detect opening of windows and doors.
Not quiteA Hall effect sensor is NOT a heat sensor. It's a magnetic sensor designed to detect position and movement, such is what is used in home alarm systems to detect opening of windows and doors.
Not quite
The Hall Effect is the rising & falling of voltage being induced in a coil as a magnet passes it .
The only place you would find one in an electric motor is in the speed regulation system but their are cheaper & more robust ways to do that as well .
I wonder if what your experiencing now is from a bad or not connected heat sensor. Check this out (below). I believe this part comes off the connections from the charging port.I got my mower back from the shop after 92 days in service. No surprise it was the motor control board that was bad as many others have had fail. It works now but I can't charge it since it gives me a single red flashing light which according to the manual says "overheated batteries or dirty contacts to the charger port". I cleaned the connection (not dirty at all) and the batteries are cool since its only been 70F outside. Really frustrating.
Hey if you pm me your email I will send you the Ryobi repair manual. It has how to check using a Multi meter, what everything should readI'm having the opposite issue with my mower. The mower moves fine but the blades won't engage. There are only a couple hours of use on the thing. I bought it at auction, as new, so it's not covered under warranty. It did work fine when I first got it, then the blades stopped engaging. After a few turning them on/off/on they would engage and it would mow fine. Next time out, I'd have to repeat the same thing. Now they just won't start at all.
To me, it doesn't seem like it would be a controller issue since neither controller seems to be working. If it was a controller, I'd expect the other to work at least (wouldn't it?)
I've tried to find a schematic but haven't been successful. The wiring diagram available isn't all that helpful since it shows the wiring going into the harness and then out the other side.
I'm looking for any suggestions anyone may have. Have multimeter, will travel.
Is there a way to tell if there is an issue with the controller(s)?
same problem - the blades start to run then shut off after 5 seconds. the PTO checks out with the multimeter. however I am stuck on what/how to check next. the master and/or slave motor controllers?Hey if you pm me your email I will send you the Ryobi repair manual. It has how to check using a Multi meter, what everything should read
I have the same issue, last week mower stopped driving, but blades worked, it is still under extended warranty. Ryobi contacted repair company, and they picked mower up and 3 days later called said can't get it to replicate drive issue and plan on returning it Saturday. I will use the mower while they are still here, and maybe I can replicate the problem for them. Thanks for information, by the way did you ever figure out why mowers are not working. GeorgeThanks for the reply, and it's definitely an electronic issue. If it cooler outside 40ish degrees or below it'll move around perfectly fine and at that point I just leave the key on all day until I get home from work to mow the yard and at the point it's 60 plus degrees outside and works like a charge. But if I turn that key off and back on in that temp range it will not move, but blades will engage just fine.
And you are right about Ryobi. They were trying to force me to bring in for a repair, place was 2hours away and was gonna charge 300 for a pick up and drop off with a 2 week minimum turn around. After speaking with Ryobi I demanded and new drive motor controller, 300plus dollar part. They ended up sending me a blade motor controller. They let me keep that and have since just shipped out the correct part. I've also purchased a 12v power converter for a great price. I'm starting to stock up parts when I find them cheap so I can make any future repairs needed. Almost 3 years old and the 75ah batteries still have an excellent charge as well. Just hope I get it sorted out soon because it's very annoying.
I hope that by now your mower has been repaired,I register just to share my experience. I had the same issues described here. 1.5 year old mower with only 32 hours on it. Would not go forward or backward but if I power cycled it would sometimes drive again for a few seconds or minutes even. I live in Los Angeles area where you'd think there would be plenty of service centers but nope, had to figure out a way to drive it 55 miles away. Ryobi's strategy to fix these is to send one repair part at a time to the shop to see if it fixes it, each taking about 2 weeks to send, install, and diagnose. I sent it in on February 8th and here we are 9 weeks later with no resolution. The worst part is the shop got it work temporarily and were about to have me pick it up but it failed again so it at least saved me having to spend a day getting it. I'll keep posted on what ends up fixing it.
Update!!! found a blue wire that looked like it was chewed on by a mouse or something. it runs on top of the batteries and goes to what looks like a rectifier or something. Fixed it and everything stared working now!Ok I have read about all the issues everyone is having and I have a new one. My mower is about 2+ years old and I have had no issues. I live in the Phoenix area and cut in 100+ degree weather and runs great...went out the other day and unplugged it and nothing. No charge indicator no lights no drive nothing! Look at manual but it really just says check the obvious things. Hoping someone has had the same issue just not posted!
Do you expect batteries to last a lifetime now? 2-4 years is all you "should" expect.The batteries were running down fast before all this started
Loved the message.Batteries die?! Every 2-4 years?! Oh my! What horrible news! If only it said that somewhere in the user manual. If only I could read. The electricity from my wall doesn't come from magic? Or hopes and dreams? Or unicorn farts?! What is coal?
Thank you slomo. Thank you for coming to this thread full of folks who own electric riding mowers to tell all of us that not only do you not own one, but you think we are stupid for buying one. Thank you for contributing nothing useful to the thread other than an opportunity for me to make fun of you. You are a gentleman, a scholar, and a god among us knuckle-dragging sheep who make purchases based on sales gimmicks. Please ride off into the sunset on your gas powered mower (that is surely used by all the lawn crews in your area) knowing that you have made a difference in all of our lives...which are much smaller and less happy than yours. Or consider crawling back under your bridge (Troll).
In the meantime, I'm going to try to fix my battery powered mower...that I planned (and budgeted) to replace batteries every 3 years. That I do charge with solar panels on my home. That I have spent almost zero time or money maintaining since I've owned it (You can tell. I'm use to this thing just working. Its why I was frustrated.).
For the folks actually trying to fix their mowers: I'll provide an update after I run some tests. The service manual offered earlier in this thread seems really promising. I'm feeling optimistic about troubleshooting the various components and getting this thing fixed.
Anyone have any experience electrically with such a beast? There is 0 repair/technical service info on these mowers. Seems a lot like a golf cart chassis and has some similar parts. I have spent a few hours trouble shooting. I have unplugged almost every accessible plug to check connections. I have voltage checked in various sections as well. If I move the rocker to forward or reverse It won't move. Blades can engage though! The 48v selanoid is fine. If I turn the key on and off enough times it will suddenly work fine like nothing is wrong. But if I turn key off and on during use it will not move once again... Turning it on/off powers the selanoid each time with a common click sound. I'm really at a loss... Jumped out all possible circuits that could cause this as well such as parking brake and seat switch. Any ideas? I'm really guessing it could be the pedal sensor or the main drive control unit. This mower is only 2 years old
Anyway you could send me a copy if that manual? Our 2yr old riding mower stopped working yesterday?Update: The repair manual from Dingo-J is top notch! I followed the troubleshooting guide listed in there and tested these parts in order: the drive selector switch, brake sensor, and the speed switch/transducer. Looks like the speed transducer failed. Just ordered a replacement. I hope that this fixes the issue. If not, the next part to test is the motor control unit.
Hi Dingo-J, I understand your repair manual is great, Could you please email me a copy? Thanks, xenomaticHey if you pm me your email I will send you the Ryobi repair manual. It has how to check using a Multi meter, what everything should read
What is the price on the new batteries?Update: Took the batteries out, charged them individually on a noco genus 10, and got them tested at Autozone. Cold cranking amps measured on all 4 batteries: 320, 234, 202...and 30. Well, now I know why its not even turning on. Time to upgrade from the 75AH batteries to the 100ah!
That was supposed to read 100 AH, not mhp.I would be curious what batteries people are going with. My batteries, or at least one of them, is bad and I'm thinking about upgrading all four of them to the 100 Mhp batteries and wondering if anyone has an Amazon link for what you found and that works.
Larger packs have more cells. More cells = more failure points. Using a 100ah would be a step back in reliability.Update: Took the batteries out, charged them individually on a noco genus 10, and got them tested at Autozone. Cold cranking amps measured on all 4 batteries: 320, 234, 202...and 30. Well, now I know why its not even turning on. Time to upgrade from the 75AH batteries to the 100ah!
Right way to go Ron
A letter from your local MP will usually get you a refund or replacement but does nothing for the rest, some of which are to timid to take the proper actions
Just be wary of using litigation funders because all they want to do is get large amounts of money out of HD & Ryobi which does nothing to fix the problem , even if you do get your money back .
Fortunately down here we have the Dept of Fair Trading so for $ 55 ( Aus) I can lodge a complaint and they will take up a class action but the damages are limited to a realistic amount to cover out of pocket expenses & replacement so million dollar amounts for the mental anguish of your mower not working & your grass being too long don't happen.
Sure is. What would a person buy next? Haven't seen a wind up rider yet.But isn't battery power the greatest thing around? I think I wait it gets better perfected. Great for handhelds not so riding mowers at leas not yet.
I know it is hard to figure out. Here I fencing the property and buying a few goats but of they probably get banned too.Sure is. What would a person buy next? Haven't seen a wind up rider yet.
I just replaced my motor controller in the left hand side and it has appeared to fix the problem. Purchased a Homelight 996508001 drive Motor Controller from SEPW.com for $288 and a 3 month lead time. Haven’t been able to give it a full test yet because it’s winter but was able to drive it around the garage. I plan to open up the failed unit to see if I can find and replace the failed component.Yup...I’m having the same problem. Just started happening today. Blades will run, but the mower won’t move!
I'm not sure if this is the exact troubleshooting guide that was posted earlier, but it's the one the repair shop gave me back in 2020 for the rm480e. It's a pretty useful manual, hope it helps others looking for help on this thing. Mine has been working fine now since I got the drive controller replaced. The shop had it for about 2 months at the end of the mowing season in 2020. I'm going to test the batteries out since I think I'll be due for new ones this season. I plan to use it for awhile before I go all out just to make sure it's functioning to start the season.Anyone have Dingo-J's repair manual that they can e-mail me? I messaged him, but he hasn't been on the board in the last 5 months, so I am not hopeful about getting it from him. My issue is different than the common one in this thread, but the repair manual would be a great help.
Keith
See my post. It's got a link to the troubleshooting manual.Hi, I wonder if anyone still have the repair manual that can share with me? Mine starts fine, but it stop and beeps after few sec and the The letter H at the digital display blinks. I noticed if it move very slow without making the letter H blinks, it can move further.
I wonder if it is related to the speed sensor or temperature sensor mentioned earlier in this thread. I tested the seat sensor with the multimeter and it seems fine,
Hello DR. Foo - I have the same problem - fully charged, blades spin, not accelerator response, Ryobi service tech emailed me the procedure to check the accelerator transducer and transducer cable. In my situation the cable did not show the correct voltage. The Tech thinks it is the motor controller board. It would be nice if it is something else.Joining the chorus: Mower blades spin, but the mower wont move. Its ~3.5 years old. From reading the above, I'm thinking its the drive motor controller or the speed switch controller. Does anyone have troubleshooting guides for those two parts? Would like to put a multi-meter on them before I throw parts at this thing.
Hello DR. Foo - I have the same problem - fully charged, blades spin, not accelerator response, Ryobi service tech emailed me the procedure to check the accelerator transducer and transducer cable. In my situation the cable did not show the correct voltage. The Tech thinks it is the motor controller board. It would be nice if it is something else.
My mower is just past the 3 year mark, 101 hours, needs new batteries, may not be worth the batteries and repair bill.
Hi all. I joined the forum to pass on multiple issues with my RM480e (since 2017 purchase) and their solutions. Great mower but just has not been reliable for me (bad luck it seems). I do all my own repairs (out of warranty and never in a repair shop). Hoping to help others. I'm on the 3rd Drive Motor Controller and I've upgraded the batteries (75AH to 100AH MightyMax AGMs) and the charging system (Clore Automotive 4-bank charger and rewired mower for 12V independent (vs 48V series) charging). These are only my opinions/experience to date - could be wrong - but likely rightHi, I wonder if anyone still have the repair manual that can share with me? Mine starts fine, but it stop and beeps after few sec and the The letter H at the digital display blinks. I noticed if it move very slow without making the letter H blinks, it can move further.
I wonder if it is related to the speed sensor or temperature sensor mentioned earlier in this thread. I tested the seat sensor with the multimeter and it seems fine,
A lot of great information RLMguy. Thanks for posting for us fellow sufferers. How do you know that little skin tag on the soon to fail drive controller is a thermistor? mine has 3 gray wires, the battery thermostat has 2 wires and is easy to test. Were you able to detect any damage inside your controller when you opened it up or just too much goo? My 2nd one just went bad so I might dig in to it soon if I don't just toss it in the heap.Hi all. I joined the forum to pass on multiple issues with my RM480e (since 2017 purchase) and their solutions. Great mower but just has not been reliable for me (bad luck it seems). I do all my own repairs (out of warranty and never in a repair shop). Hoping to help others. I'm on the 3rd Drive Motor Controller and I've upgraded the batteries (75AH to 100AH MightyMax AGMs) and the charging system (Clore Automotive 4-bank charger and rewired mower for 12V independent (vs 48V series) charging). These are only my opinions/experience to date - could be wrong - but likely right
Symptom: 1 week after purchase: Key on, gas, loud clunk. Can't move fwd or back. No power to anything (no lights, no blades, no power).
Fix: The Drive Motor Controller had dead short on input. Fuse blown on power cable. Ryobi actually sent me the replacement controller/fuse under warranty and I installed. I got lucky having a rep that trusted me to install vs using the service shop (who at the time had no clue as the mowers were brand new). Rep said "there is a newer part number than what you have". So... it appears there was one redesign of some sort and my older mower had the older part. Pretty sad that controller design is such that it lasted one week.
Symptom: 4.5 years after purchase: Mower works great night before, overnight charge, key on and mover lurches 2 inches fwd and dies. No fwd, no back. As others have said, I notice if I move the gas very so slightly, the mower will continue inching fwd. Any hard gas, kills it. Other items still power (blades, lights etc). The failure happened not mowing or under load.
Fix: I was so confused why an overnight sit would do anything to the mower. 1st I tried the accelerator ($120) replacement - no go - same problem. Then I had to find (good luck) a new drive controller again ($400) - they seem to be national back ordered. I put it in, and problem is fixed for now. This is the 3rd controller in less that 5 years. So..I opened the old controller (for those thinking about it) and there is nothing that can be fixed inside as it is filled with heat conductive goo (that apparently melts and leaks under stress - as one reviewer mentioned). However, I did notice a thermistor on the outside cabling. This made me think, WHAT is that for. Does temperature affect the drive controller? There is NOTHING in the manual about temperature limiting the physical operation of the mower (yes there is a temp sensor on the batteries and one inside the charger - but these are all related to charging - please don't confuse that with this thermistor on the controller I'm talking about). I noticed that Lazyworm above has said he has an "H" on his gauge???? My gauge is not digital, and cannot display an "H". Does anybody else have a gauge capable of displaying "H" and if so, can we get Ryobi to tell us what that means?? Seems like "H" would mean heat - but what heat? Outside temp? Controller temp? He/she had the same issue as me - that is - it could move slowly fwd then cut off. Others had said that going uphill caused a cutoff. I'm wondering if that thermistor (i.e. outside temperature) on the controller is cutting off/failing the drive control? Why is the thermistor there and what does it do? I don't see any temp conditions in the manual. Could these $400 controllers be shutting down do to a simple external thermistor failure - just a thought/wag. I wish I knew how to bypass that 3-wire thermistor correctly - because then I could see if it fixes the problem.
Symptom: Flakey gauge (after full charge - shows 70% sometime - other times its 100%), poor run time, and weird charger behavior.
Fix: This is the 1st sign of one or more of the 4 batteries failing (no matter if your gauge/DMM shows good voltage, etc). You will need to replace batteries to restore performance. I had (but did not know at time) a weak battery in my mower at time of delivery. This is an issue as the 48V pack charges in series. Series charging is really not a great idea/design because if ONE battery in the system is not as capable as the others, what happens in series charging is good batteries are OVERcharged and bad batteries are UNDERcharged. This problem continues, getting worse and worse with time. Ryobi should have come up with a delivery concept where they check/provide/install verified batteries at time of purchase (not mowers sitting out on the delivery floor for a year or in rain out in front of Home Depot (like mine was) with weak or bad batteries). It took me a year and half for my weak battery issue to show up and get figured out (out of battery warranty of course). By the way, you can change just one bad battery at a time, but if you understand series charging, then you understand why its alway best to replace the entire 4-pack together.
Symptom: Plug-in the charger over winter season and batteries are dead or really bad in Spring
Fix: This happened to me. I was like: It was plugged in all winter? I contacted an engineer at Delta-Q Technologies (maker of charger) and I was floored when he confirmed "For SC48s on older (pre-2019) Ryobis, the interval between top-up charges is 30 days"!!!! This means (and explains) that charger power output is turned-off and the packs are not topped off for 30 day intervals when the mower is left plugged in for months unused! And if you have a suspect/weak battery - then the pack is going to fade quickly in that 30 days. This is NOT a good design spec from Ryobi - as its common for these mowers to sit over many months without use. I'm assuming this problem is fixed as he said "pre-2019", but the rest of us are stuck with a bad design?? Sulfated (weak batteries) quickly climb to the full voltage but are not really charged - then fade in voltage quickly when charger output is removed. This is what my pack was doing. In other words, pack looks charged but isn't, especially when a few days goes by. I got fed up with the poor charger behavior, installed a new battery 4-pack, and rewired the mower for independent 12v charging on each battery. I use a four bank 5 amp charger - and all my issues with batteries are gone - independent charging is the way to go. I've run my mower for almost an hour in thick grass many times and the gauge never even moves off 100%. There are some safety issues with rewiring as you bypass the key lockout when you aren't using the stock charger port. So...you have to be out of warranty and be smart about hooking up your charger if you chose to do what I did. Just like with at car, don't drive off with your charger plugged into the garage outlet.
Symptom: Right headlight cuts in and out sometimes.
Fix: Took apart the connector and found that the wire was NOT connected to the pin. Only resting inside the connector. Poor build quality. Had to re-crimp the wire to the pin. Working now.
Enjoy your mower! LOL
Hi Mowitor. Thanks for the kind words - just trying to help out others anyway I can with my sagas.A lot of great information RLMguy. Thanks for posting for us fellow sufferers. How do you know that little skin tag on the soon to fail drive controller is a thermistor? mine has 3 gray wires, the battery thermostat has 2 wires and is easy to test. Were you able to detect any damage inside your controller when you opened it up or just too much goo? My 2nd one just went bad so I might dig in to it soon if I don't just toss it in the heap.
I've been noodling how I'm going to do individual 12v charging but I can't find any information on how the lockout operates. Mine is stuck in lockout status due to me shorting my charge port. If I do individual charging I could just remove the charge port, I think, if I could figure out how to disable the lockout switch. I'm assuming it must receive a signal from the charge port via the blue wire and acts like a relay to interrupt the power but beyond that I don't know how it works.
In most fires a fuel is oxadised by oxygen from the atmosphereno question modern batteries are approaching the energy density of low-grade explosives. In the industry I just retired from, they had to limit shipping of coin-cell and other batteries to non-passenger aircraft due to the danger.
and quick searching does indicate 'battery fires' are more problematic to deal with. Likely due somewhat to less experience and training by firefighting agencies.
But most of what I saw supported more fires in ice vs ev vehicles. Or one source saying there was insufficient data to support claims either way. Ice vehicles also have a battery (flooded lead cell) , I remember some Ford products recalled due to some fires that started from spontaneous shorting/overheating of something underhood part when parked.
Maybe the coating on the board is for waterproofing it. My fish finder's board is dipped too, it's to protect the board from corrosion. That stuff more likely traps heat than conducts to the housing. Maybe a failing component heats up in there which causes a short or open. Also possible that the manufacturer put a thermistor on the controller board.Hi Mowitor. Thanks for the kind words - just trying to help out others anyway I can with my sagas.
Great point on the thermistor. Just went out and confirmed (cut off the coating on my failed controller), that what I thought was a thermistor is an unused connector (on the drive controller) not shown in the service manual (my bad) - I'll edit my previous post. This is a bummer, as I was hoping there was some sort of correlation of heat related shutdown - as many seem to post that the mower "resting" for some time gets it to move again (odd if not somehow heat related). I also was confused on one person saying they had an "H" on their gauge. Would like to understand that response better.
On opening the controller box, "goo" is probably not the best description. Its goo that the entire electronics board was dipped in and then the goo hardened (almost plastic like). This I believe is to conduct the heat to the casing. As a result - I don't see how you can service anything. Its completely encased in goo.
On the interlock, I tried to understand the wiring, but as you say - its confusing. It appears plugging IN the charger shorts two port pins which in turn cuts off main power availability. Its tied in with the seat switch also. If your port "short" remains, that would explain the lockout. The service manual has a connector to connector wiring diagram but not really a schematic diagram - which is what is needed. Its got to be a simple bypass somehow however. I think the port assembly is relatively cheap compared to a controller. Are you saying your mower is completely down (locked out due to your port issue)?
Called Ryobi and they said I need to push the mower around a bit to reset the Motor control sensor. I did and still nothing so they said it needs maintenance. I told them I've had this mower for 2 weeks and they said oh just take it back. Definitely will never buy a Ryobi againUnbelievable!
I thought I did so much research on the Ryobi RM300e but clearly I was way wrong. I bought it on June 4th I tried to mow for the 3rd time ever it lasted all of 5 minutes then suddenly I had the same issue so many others on here have. I could not move forward or reverse all the mower does is beep at me when I do try to move actually specificly it beeps 8 times. The blade will engage, lights work, batteries full. It just won't move. I'll call Ryobi tomorrow to see what they say but if it's not a simple I mean super simple fix (I bought this mower specifically because they advertise it as a less maintenance alternative to gas and I know absolutely nothing about engines, gas or electric) I'm taking this Lemon back to Home Depot.
Have the same issue, with the Ry48111, found the test list, and went through them all, and finally got stuck on the hall sensor, had to hook up a phone charger, got the 5 volts, but when hitting the 3 wires got all sorts of different readings, but no movement when turning the wheels,
Called ryobi and chatted with them a while, he told me I could order that part and sent me the number to call, we'll you can't get that part, called ryobi back and this time he said I couldn't, can order the drive motor? Guess not gave me a part number for the whole transaxle.
Before I pull the trigger and spend $500, thought I'd get an an opinion, to see if I'm missing something.
Jeff
Mine beeps 4 times, won’t move either. Called Ryobi, said it is a defective GUAGE! Ok. Sending me a guage. For the life of me I don’t see how that is the problem. Been a couple weeks, no gauge. Will check back After replaced.Unbelievable!
I thought I did so much research on the Ryobi RM300e but clearly I was way wrong. I bought it on June 4th I tried to mow for the 3rd time ever it lasted all of 5 minutes then suddenly I had the same issue so many others on here have. I could not move forward or reverse all the mower does is beep at me when I do try to move actually specificly it beeps 8 times. The blade will engage, lights work, batteries full. It just won't move. I'll call Ryobi tomorrow to see what they say but if it's not a simple I mean super simple fix (I bought this mower specifically because they advertise it as a less maintenance alternative to gas and I know absolutely nothing about engines, gas or electric) I'm taking this Lemon back to Home Depot.
Hi @Lazyworm did you find a solution? I'm having the exact same issue.Hi, I wonder if anyone still have the repair manual that can share with me? Mine starts fine, but it stop and beeps after few sec and the The letter H at the digital display blinks. I noticed if it move very slow without making the letter H blinks, it can move further.
I wonder if it is related to the speed sensor or temperature sensor mentioned earlier in this thread. I tested the seat sensor with the multimeter and it seems fine,
Where can I get a repair manual on this mower. Bought in 2018...with no problems til now.That was supposed to read 100 AH, not mhp.
I'm in the process of removing the drive motor controller and I'm not finding it to be an easy process. I have 2 connectors left to disconnect and I've spent about an hour on each one with no success. The two connectors are the multi-conductor connectors, that is not the single conductor power connectors, and besides not having much room to grab these connectors with tools or hands I haven't figured out the exact process to separate them. On the white connector I do see a tab that I think has to be pressed but as I noted I'm still not able to pull it apart. On the black connector I haven't even figured out where the lock is. Any suggestions would be greatly appreciated. I've attached a picture of the two remaining connectors.Update:. I ordered the 996508001 DRIVE MOTOR CONTROLLER $275.41
This solved the problem and was very easy to replace. Again, my problem was that the mower would stop moving forward or reverse, but everything else on the mower would function. Power cycling off and on would reset it, allow me to drive again, but that usually would not last very long.
I bought the mower used from a guy that bought it new 2 1/2 years ago. What ticks me off is that while replacing the drive motor controller, i discovered it was not the first time it had been replaced. That means this mower is now on ts 3rd drive motor controller, at least, in only 3 years. That is terrible. Based on how many people here are saying they have this same problem, and knowing the people on this forum represent only a small fraction of owners, this has got to be a known issue. Ryobi really needs to step up and offer an updated part with longer life.
Did you ever get this? I'm trying to disassemble right now and am stuck on this white connector as well. The black one on mine had a bit of a clip and it kinda came apart "fiddling with it a bit" The tiny bit of "lock" like thing on the white one broke off with only very minor pressure so I'm worried I have broken it beyond separation zI'm in the process of removing the drive motor controller and I'm not finding it to be an easy process. I have 2 connectors left to disconnect and I've spent about an hour on each one with no success. The two connectors are the multi-conductor connectors, that is not the single conductor power connectors, and besides not having much room to grab these connectors with tools or hands I haven't figured out the exact process to separate them. On the white connector I do see a tab that I think has to be pressed but as I noted I'm still not able to pull it apart. On the black connector I haven't even figured out where the lock is. Any suggestions would be greatly appreciated. I've attached a picture of the two remaining connectors.
Where did you find a new controller? I'm having the same issue; everything works but it will not move. I hate the idea of just throwing parts at it but I don't know what else to do. there is very little about how to fix this issue.I'm in the process of removing the drive motor controller and I'm not finding it to be an easy process. I have 2 connectors left to disconnect and I've spent about an hour on each one with no success. The two connectors are the multi-conductor connectors, that is not the single conductor power connectors, and besides not having much room to grab these connectors with tools or hands I haven't figured out the exact process to separate them. On the white connector I do see a tab that I think has to be pressed but as I noted I'm still not able to pull it apart. On the black connector I haven't even figured out where the lock is. Any suggestions would be greatly appreciated. I've attached a picture of the two remaining connectors.
Was this a RM480e mower?Update:. I ordered the 996508001 DRIVE MOTOR CONTROLLER $275.41
This solved the problem and was very easy to replace. Again, my problem was that the mower would stop moving forward or reverse, but everything else on the mower would function. Power cycling off and on would reset it, allow me to drive again, but that usually would not last very long.
I bought the mower used from a guy that bought it new 2 1/2 years ago. What ticks me off is that while replacing the drive motor controller, i discovered it was not the first time it had been replaced. That means this mower is now on ts 3rd drive motor controller, at least, in only 3 years. That is terrible. Based on how many people here are saying they have this same problem, and knowing the people on this forum represent only a small fraction of owners, this has got to be a known issue. Ryobi really needs to step up and offer an updated part with longer life.
I am new to site found manual for these F****n mowers its manualsib.com, good manual a lot of pictures and descriptions.Where can I get a repair manual on this mower. Bought in 2018...with no problems til now.
Need to troubleshoot if its the batteries for controller. Either case I don't want to spend money on batteries if the rest of the electrical system is aging out. Thanks.
For information, I replaced my driving controller because the Ryobi one died just after 260 hrs in my case. I put a generic 3000 watts controller because in my case cost way less 3 to 4 times less and time will tell me if it will be more reliable? The bad, little more complicated to replace the original controller because you need to figure out the new connections needed. Especially the few info I found for Ryobi connection, my mower look like don't have the same color for wire.... The good, I just tryed and it work near as it was before with original Ryobi one, exception made, take care when backing, now I have full power and speed while backing. Another thing, now to get working mower, I must press The reverse enable red light to have working mower. The very good in my wanting list, is now, I have Ebrake when I press little the brake pedal and normal brake when fully depressed. Picture provided is when I was modifying it.Was this a RM480e mower?
Where did you find schematic for original controller so you could wire up replacementFor information, I replaced my driving controller because the Ryobi one died just after 260 hrs in my case. I put a generic 3000 watts controller because in my case cost way less 3 to 4 times less and time will tell me if it will be more reliable? The bad, little more complicated to replace the original controller because you need to figure out the new connections needed. Especially the few info I found for Ryobi connection, my mower look like don't have the same color for wire.... The good, I just tryed and it work near as it was before with original Ryobi one, exception made, take care when backing, now I have full power and speed while backing. Another thing, now to get working mower, I must press The reverse enable red light to have working mower. The very good in my wanting list, is now, I have Ebrake when I press little the brake pedal and normal brake when fully depressed. Picture provided is when I was modifying it.
In case someone wanting to know why I replaced it. While driving at full speed on the road as I done it frequently, rear wheel nearly locked, then the mower died. Another symptom, he was very hard to push like if the motor was on brake. Found moving controller was now full short circuit at entrance and outside (Why it was so hard to push) and after opening it, I forgotten to try to fill it, all glued inside. A luck, I had 4 LifePo4 batteries, one of them tripped seeing this short circuit and cut power then my 125amps fuse never needed to blow. It's why needed to disconnect and reconnect to later found this moving driver was now short circuit. Since only 260 hrs and 300$ US + shipping to replace it, I decided to try less costly alternative. In my case I choosed to try this 3000 watts https://www.amazon.ca/gp/product/B0..._asin_title_s00?ie=UTF8&psc=1#customerReviews, why You can see the blue controller in the posted image. As before it pull like 25amps at near full capacity, maybe 2000 watts version will be enough? I choose to not take a chance and it's anyway cost way less in my case compared to Ryobi controller one.
But now I must take care to not forgot to put key in off position because now I don't have the buzzer anymore.
In this forum, a post, someone published I will call it one version linking to google share if I remember correctly. But to connect it you don't really need this schematic, what I done is I tested all wire needed (And it's why I can say in my case I didn't get exactly the same color). For info, about motor, it's easy, same color at generic driver, same for hall sensor. In my case, color was not the same for the accelerator for the return signal (To not forget, it's a hall sensor then no resistance, then needed to test resistance on both side of the wire to be sure it's the good wire). For forward reverse, I prefer to use a new switch compared to the original. Now I use a (Normal 120 volt light switch) bolted on steering, then I don't need to remove my hand from steering anymore to go to reverse.Where did you find schematic for original controller so you could wire up replacement
Hi Everyone,
Thanks for all the positive input on this subject.
And thanks to whoever made the service manual available on google.
I have the ‘not moving’ problem. Just I slight jerk forward or backwards and then stops.
I guessed at the drive controller but unfortunately it wasn’t that.
The drive motor is passing the meter test.
But the Hall Sensor is failing its test across yellow green and blue wires, it holding on 5v not switching to 0v as the wheels are turned.
My question, can the hall sensor be replaced or do I have to get a whole new motor?
Thanks in advance.
Wil
I bought one, because the hall sensor test I did while I was on the phone with ryobi support failed, it's a small sensor that theoretically can be replaced easily, but they decided you need to replace the motor instead, which when I was trying to figure it out you couldn't buy just the motor, it came with the trans and motor as 1 part, as it turned out it did not help at all.Did anyone buy the replacement motor and remove the mower to see if it continues to drive with this motor? Price is up to $376 now and just want to be sure before I buy it?