cleansweep
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- Aug 19, 2019
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I wrote and sent pictures also. Below is the response from Excel. I bought the muffler shield from my dealer.
"Thank you for contacting us. I am sorry about the problem you are experiencing. Brown spots are normally a issue when the mower sits too long and the heat from the exhaust causes a temporary browning of the grass. To prevent this from happening, be sure to clear your yard of any obstacles prior to mowing. If you must stop for any length of time, stop on your drive - or other places than your grass.
If you continue to experience this problem, please visit one of our Hustler dealers and they can place an order for our muffler shield. It is an optional accessory for customers who need to stop frequently and would not be covered under warranty.
If you decide to purchase this optional accessory, remember to clean it often to prevent a build up of grass.
Thank you,
Tyler Brown
Excel Industries
If you need to locate a dealer - please use our locator at WWW.Hustlerturf.com"
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"Thank you for contacting us. I am sorry about the problem you are experiencing. Brown spots are normally a issue when the mower sits too long and the heat from the exhaust causes a temporary browning of the grass. To prevent this from happening, be sure to clear your yard of any obstacles prior to mowing. If you must stop for any length of time, stop on your drive - or other places than your grass.
If you continue to experience this problem, please visit one of our Hustler dealers and they can place an order for our muffler shield. It is an optional accessory for customers who need to stop frequently and would not be covered under warranty.
If you decide to purchase this optional accessory, remember to clean it often to prevent a build up of grass.
Thank you,
Tyler Brown
Excel Industries
If you need to locate a dealer - please use our locator at WWW.Hustlerturf.com"
[/COLOR][/U][/I][/I]