Just like every other assembly plant things happen
Things like the spindle supplier no longer making that part
or a redesign because Fred Fool just cut his hand off & sued for damages .
Most spindles come in a variety of lengths and finding the exact right one needs consultation to both the IPL & the dealer updates.
Now most of the better on line retailers subscribe to ARD for the IPL's that you see on screen
ARL are not particularly good about updating older diagrams to include updates & superceeded parts or part numbers
This is why people like myself always check the dimensions before we order and after that part arrives because you can also get the wrong part in the right package and this is particularly the case for belts .
So you should get back to the retailer & tell them that the part they supplied is not the same as the part it is replacing
Most retailers will happily exchange them , if there is no damage so they can sell it latter for full retail price .
However if you asked for part # 123456 & they supplied part # 123456 and it is the correct # 123456 then don't expect them to loose money by paying freight
On line parts shops are not required to provide a free parts finder service & they pay quite a lot to allow you to access the data base they subscribe to
But it is YOUR responsibility to make sure the IPL is correct for your mower
FWIW, this is a link to one of my wholesalers
MTD Spindles
As you will see from the images there are a lot of subtle variations and if you hit the more button you will see all of the models that the particular spindle fits