You dealt with the wrong company. I bought the SD when the salesman (well, sales manager) met me at 2 Grand below MSRP. I also bought out-of-state so that meant no sales tax.Yep, when it comes to an easy spot for a quality cut ZTR....the chain-hung deck says it all. Some of the high-end residential units that use a cheaper deck hang system won't ever match the cut quality(close.....but no cigar). BTW, I almost pulled the string on a FasTrak SD myself, but the dealer wouldn't budge off the MSRP and the Gravely dealer would:0)