Are you sure you installed the cutting side of the blade in the correct direction?When did this start occurring? All of a sudden or over time? Did you do any maintenance just before the problem showed up? Have you leveled the deck? If you are skipping that wide of a strip, I would be checking to see if all blades are turning at the same speed. Have you checked to see if your belt is worn, all spindles are turning freely, belt tension is correct, and all pulleys are in good condition.
Shouldnt have paid him and said this is the best i can do...The fact that the dealer had your mower a month, fixed nothing, and said it was the best he could do and gave up, is mind boggling.
I doubt that was the case. It can be made to cut better. However, a zero turn isn’t going to cut that stuff like a tractor pulled Bush Hog.Sounds to me like the reason it was sold after 100 hrs was it’s a poorly designed deck.