shanewoodsman
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- Mar 17, 2016
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- 15
djdicetn, thank you.
Update: The mower has been returned. I drove it to verify that the left hydraulic is functioning correctly, and it is. In fact, it handles much, much better now, as you would expect. I must assume, for now, that the deck has been adjusted properly. I will end up measuring it, but I'm not in a rush as I can't cut for a while until my new seed has fully established.
Murphy's Law though: The three rear protective bars were damaged while it was away. I spoke to the mechanic, and he suspects that the guys who delivered the mower back to me drove another mower into the back of it when loading the trailer. I told him that I understand that things happen (though it sucks). I explained to him that the damage was deep enough that it was scraped to bare metal, and he agreed at my request to send me some touch up paint to at least protect against rust. At least Ferris had the foresight to install the protective bars to begin with! If the engine had been exposed like I have seen on several homeowner grade models, it would have most certainly caused real damage to the engine.
I am going to assume that there will be no issue with the deck height adjustment. The only other issue hanging out there is the bill. I bought a spare set of blades and a hitch kit from the dealer, and he will be mailing me the invoice. Only then will I know if Ferris/Briggs agreed to pay the full pick-up and delivery fee. Even if they don't, after the delivery damage, the dealer will likely just write it off or should at the very least.
To close, I'd like to restate that the Ferris IS 600Z appears to be a well made mower, which is the reason I purchased it. Obviously, I have issue with Briggs and Stratton's marketing department, as I just checked online, and they still have not corrected the specs. (I do understand not going through the expense and headache of correcting thousands of catalogs that are already in distribution, but how about making one simple correction on your website?! It only seems right seeing as you've now known about this since August 26!) I also have less than full confidence in the dealer network based on my experiences thus far, but I believe I will be in decent hands with the dealer 40 miles away (so long as I install a bumper on this thing next time.) :laughing: The mower blades and other parts and accessories seem pretty expensive and can only be bought through dealers, but that is a business model that I knew about going into the purchase. I expect that I will be very happy in the long run with my mower. I am excited to finally be able to cut higher that 3.5" and will be extremely excited next summer to be able to keep my lawn from burning out once temperatures get above 90 degrees.
Thanks again to everybody for your input.
Hello - I know this is an older thread, but are there any new comments as to the debate on a new Hustler vs Ferris purchase. I am in all of this now, and enjoyed reading this thread (although it seemed to go elsewhere for a while). I am looking at the Ferris 700 and a Hustler Raptor (SD) which I know is not as "rugged" of a mower. I like the Hustler though because I found the last Kawasaki engine at the Lowes near me (new, but last years model) vs. possibly having to get the B&S most likely (due to cost) of the more expensive Ferris model. Any feedback on the Ferris 700 with the Briggs engine? Any feedback on the Hustler SD? I am cutting a rough few acres (sloppy at times, somewhat bumpy, and various roots/stumps to avoid) and leaning to the Ferris for durability/smoother ride, but the Hustler for the lighter weight and engine. Just a retired dude, here, not a professional - will only cut every 3 or 4 weeks or so, mainly from April until October.