You would be right, I do have a bias opinion against Honda Mowers. I was just like you, I thought Honda was the best thing made and there wasn't anything that could be better it"s just a shame that I had to waste the money on four of there mowers before I found out just how bad a mower they really are or have become and that's why I tell people about my experiences with the mower and it's not bashing the mower it's just the simple truth. The Truth is Like I said I went through four of there mowers in five years and that was before I went into business so if I look back to that time that means Honda was having these problems with wheels locking up or resisting backing up when you disengage the mower for at least the last 14 years and they still don't have a fix so if that's Quality I'll do without.
It's funny you should talk about Honda and and there Quality and when something is wrong like this issue with the wheels and the dealer calls Honda because their confused and they need to know what to do or what the remedy is for the problem and ( Honda says here's a few things to try) I mean REALLY what does that tell ya when they (Honda) doesn't know the answer and can't fix there own mowers. :confused3: