No USPS mail delivery on Monday but they did deliver a package (standard, free delivery from the seller) the day before on Sunday at 11:30am. It was a part I was waiting for to fix my snow blower. Too bad the notification that it was delivered at 11:30am didn't show up until 4:30pm. Could have fixed my snow blower that afternoon.
That will be a problem with the server or web .
When the job is delivered the PDA sends a signal to the HO computer it has been delivered and that computer then sends out the SMS.
Unless it is a very old system that did not use Wi-Fi or phone so downloads everything when placed back in the cradle at the depot.
The big problem with all big transport companies is they are maned by a mile of very pathetic yes men middle management who can not think for themselves and they fill the ranks of delivery drivers with similar people who provide no threat to their position . They have an absolute belief in the "system" and in the perfection of the system so all the driver has to do is follow the instructions on their PDA and any deviation is absolutely forbidden thus prefer brain dead drivers with zero local knowledge .
Most of them have never driven a delivery van nor done a full days run so they have less than no idea what the job entails and how faulty their perfect "system " is .
If the Fedex driver was in a company truck with a full painted side then he either has the respray & signwrite fee taken out of his wages/ commission if he scratches the paint or gets sacked.
As such if it is not a dead easy reverse in driveway he will be too scared to drive in so will loose money by barrowing in your delivery rather than reversing in.
The dock manager will rather he came back in a perfect truck with 1/2 the deliveries still there than an empty truck with a couple of scratches.
That is the mentality of the management fairly well universally in large transport companies.
When I was delivering office products, daily I was getting commendations from the customers and the dock was over the moon because I delivered everything every day .
One day one of the transport companies shinny bums was upstairs and noticed my van had a yellow roof.
The cringe worthy coward rang the head office in Melbourne ( 1300 km away ) to get a top manager there to send instruction to the Sydney office that I had to return to the warehouse , wait till a replacement driver turned up then off load the entire run to that diver. HE could of course walked down & told me that before I had finished loading , hence the coward tag.
After which I had to go home & repaint the roof white then present the vehicle for inspection and by the end of the month had to replace the van because it was older than the allowable 4 years .
My dock manager was not happy about this but as it came from "god" his hands were tied but if I was to pay the 2 transfer fees, he would allow me to register his own van in my name, take the photos , photocopy the paperwork then reverse the process after approval and he would list my actual van ( with a white roof ) as a back up vehicle which was allowable under the "system".
A neat work around that would have cost me around $ 5,000 to save a $ 50,000/pa contract that put about $ 15,000 in my pocket after costs & tax .
I left
The customers who had been used to my deliveries , which were never the way the PDA decided they should be done , got so annoyed that several changed their supplier after complaining regularly.
The delivery company split my run into 2 in order to reduce the complaints but even then the 2 drivers could rarely manage to complete a full run .
And the kicker is after I had left and they were in the poo, the dock manager from the warehouse rang me and asked me if I would write instruction for the drivers doing my old run so they could complete it . Because he was a nice person & had complained when this happened & ever tried to get me back as a company driver in one of their vans I did what he asked.
But because it required circumventing the entire scanning process he was too scared to put my method into use.
He got sacked a while latter because of all of the complaints .
It is all about Western management philosophy
If a company spends $ 2,000,000 on an upgraded delivery system, that cost has to come from some where other than the share holders pockets .
So it comes out of what the drivers get paid, which generally entails new contracts that are marginally profitable so only the desperate take them up and the desperate are rarely the proficient and would never circumvent the "system"