I so appreciate seeing any information about the Recharge ride on. I own a G1, first generation and am coming up with some problems aend don't know how to address them since I essentially am ignorant in the mechanics of mowers of any kind. I was hoping to avoid extensive repair problems with the electric mower since I've been very satisfied with other electric products that I have had that have last more than 20 years without needing attention. Powered by Solar inc. essentially does not give customer support, not having responded in a helpful way to questions on how to fix variation issues that have come up. Now my batteries are not holding a charge and the mower is bucking or jerking when I engage the start handle. I don't know how to interpret this, whether the bucking is related to the weak battery or whether it is a mechanical issue and how do I go about problem solving this when the company will no offer any advice? Since the battery replacement is $400, I'm afraid to go ahead and order them in case the other problem might get worse or is not fixable. Even with the battery replacement, there are no directions on how to remove the old batteries and replace with the new. I've asked the company, suggested that they put up videos, but it is an uphill challenge that is frustrating and time costuming. Clearly I will need to educate myself, but your post here is the first I have seen with some direction and photos. I've read many a post on Amazon with people having all sorts of mechanical problems, parts replacement problems and their mowers are sitting idle. I'm hoping the Recharge ride on mower owners can manage to pool their information some how and help one another out. If you have any idea what the 'bucking' problem might be on my mower, I would appreciate any guidance. I've decided to try to recover the batteries before buying new ones. They should have lasted longer. I got less than 100 charges out of the claim of 250-300 charges in the advertisement and the literature. Then again, the Recharge information on battery care is so minimal. There is much more to know about how to maximize the life on the lead acid batteries. Thanks for any help or advice that is out there.