Photo isn't a problem, they asked for video. Only way I can get it small enough is to edit it down and save as an mp4. The system doesn't accept mp4The server has very limited space available for photos .
I open the photo in an editing app on my computer, resize it to 12" along the longest side then save it as a JPG with the resolution set to 72 DPI.
They upload to the site quite well and display full screen so we can see the details we need to see .
Post the video up in youtube. Or maybe some other video site. Link it here for us to see.Photo isn't a problem, they asked for video. Only way I can get it small enough is to edit it down and save as an mp4. The system doesn't accept mp4