PTmowerMech
Lawn Addict
- Joined
- Apr 16, 2018
- Threads
- 424
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- 3,243
So like 2 years ago, I bought a cheap 43" TCL TV. I wasn't expecting a miracle with it. But I've never had a TV that didn't last at least 10 years. Well, it goes out on me last night. (LED light strips)
So I decided to get a Samsung 55" crystal uhd they had at Walmart. The website said it was $479. So I called and the lady in electronics told me it was $368. So I rushed right on over and got it. I said hello to a good buy.
Got it home. Finally got it mounted on the wall and turned it on. Well, this is where the fun begins.
Before I could use the streaming services, I had to sign in to my samsung account, that I hadn't signed onto since I got my phone 3 or 4 years ago. Luckily, I remembered my password. But that still didn't get me into the account. They wanted to make sure I was me. (I knew it was me because I recognized my voice and underwear) But that wasn't good enough for them. They wanted to send me a passcode to an old phone number. So I get Sammy Sung on the phone, thinking that taking directly to them would straighten everything out.
Wrong. They also needed my old number, in order to change it to the new number. I told the "representative" from the middle east, with an American name, that they needed to set up separate accounts for old people who don't care about password, pass codes and email. Oh, and they should be like every other company on the planet that allows you to call them and correct anything right then and there.
I won't go into the screaming match I had with Jabeeb, but the long and the short of it is, I finally got a rep that would actually listen to me. And then found something with my old number on it. All good right?
Wrong. I had to submit a phone number change request, that will take two weeks to be "verified."
I just wanna watch the darn TV.
P.S. I outsmarted them all (afterwards). I took the ROKU out of the office and put in on that TV.
The moral of this story, I suppose, is they're getting stupid with having to have an email, passwords and all this other crap for simple, thoughtless things like watching TV.
So I decided to get a Samsung 55" crystal uhd they had at Walmart. The website said it was $479. So I called and the lady in electronics told me it was $368. So I rushed right on over and got it. I said hello to a good buy.
Got it home. Finally got it mounted on the wall and turned it on. Well, this is where the fun begins.
Before I could use the streaming services, I had to sign in to my samsung account, that I hadn't signed onto since I got my phone 3 or 4 years ago. Luckily, I remembered my password. But that still didn't get me into the account. They wanted to make sure I was me. (I knew it was me because I recognized my voice and underwear) But that wasn't good enough for them. They wanted to send me a passcode to an old phone number. So I get Sammy Sung on the phone, thinking that taking directly to them would straighten everything out.
Wrong. They also needed my old number, in order to change it to the new number. I told the "representative" from the middle east, with an American name, that they needed to set up separate accounts for old people who don't care about password, pass codes and email. Oh, and they should be like every other company on the planet that allows you to call them and correct anything right then and there.
I won't go into the screaming match I had with Jabeeb, but the long and the short of it is, I finally got a rep that would actually listen to me. And then found something with my old number on it. All good right?
Wrong. I had to submit a phone number change request, that will take two weeks to be "verified."
I just wanna watch the darn TV.
P.S. I outsmarted them all (afterwards). I took the ROKU out of the office and put in on that TV.
The moral of this story, I suppose, is they're getting stupid with having to have an email, passwords and all this other crap for simple, thoughtless things like watching TV.
that pic reminds me of, well........me.