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Repair Shop Contract
#1
davbell22602
davbell22602
Does anybody here have shop and require the customer to sign contract agreeing to the let the shop repair there lawn equipment? I thinking about doing this in the spring 2014. I probably put in it there that customer has 30 days to pay and pickup there equipment after being repaired, etc. I can put together rough draft so you guys if I have too.
#2
reynoldston
In any shop of any size its right on the bill and the customer signs it before any work is done. Very good idea if you are running any kind of business. Not for me because I don't want a paper trail. The only thing I got is the peace of equipment which they get when they pay me. If the law was involved I wouldn't have a leg to stand on. But has worked for me so far.
reynoldston
Does anybody here have shop and require the customer to sign contract agreeing to the let the shop repair there lawn equipment? I thinking about doing this in the spring 2014. I probably put in it there that customer has 30 days to pay and pickup there equipment after being repaired, etc. I can put together rough draft so you guys if I have too.
In any shop of any size its right on the bill and the customer signs it before any work is done. Very good idea if you are running any kind of business. Not for me because I don't want a paper trail. The only thing I got is the peace of equipment which they get when they pay me. If the law was involved I wouldn't have a leg to stand on. But has worked for me so far.
#3
ILENGINE
ILENGINE
I have a legal disclaimer at the bottom of my invoices, that basically says that I have the right to repo, sell, or dispose of the product if payment is not made. That I have the legal right to sell items left over 30 days, and the terms of the invoice become binding at the time invoice is submitted to customer.
Basically it says the customer agrees with the terms at the moment I hand the customer the invoice, even though he hasn't seem or read the legal disclaimer. I basically modified a similar disclaimer from an auto repair center. Would it hold up in court I don't know.
Basically it says the customer agrees with the terms at the moment I hand the customer the invoice, even though he hasn't seem or read the legal disclaimer. I basically modified a similar disclaimer from an auto repair center. Would it hold up in court I don't know.
#4
davbell22602
davbell22602
I would hand this out and have them sign it before taking it in for repair. Then do a invoice at the end when they come pick it up.
#5
exotion
exotion
If they sign anything you need a notory (spelling?) Or a witness to them signing anything or its useless. If you get a document notorized can make copys of it its costly buy legally it works I had my work orders, 12 month contracts, and my 4 month snow contracts notorized cost me about $150 a document but personally I think its worth it.
If they say you forged their signiture and they signed different then their normal signature your in big big trouble
If they say you forged their signiture and they signed different then their normal signature your in big big trouble
#6
davbell22602
davbell22602
I know signatures hold up in civil cases in this area regardless if its not notorized with or without witnesses too.
#7
exotion
I've never had to go to court but it seems like the customer just has to say its not their signiture. And if the judge is in a bad mood my hand made contracts are not legal documents I'm sure tho it would hold up because they did agree and did sign .to have work done. As for you shop guys you are in possesion of another persons property for a period of time therefore your liability is quite high and I would do everything to cover my self like someone said its not hard to get sued
exotion
I know signatures hold up in civil cases in this area regardless if its not notorized with or without witnesses too.
I've never had to go to court but it seems like the customer just has to say its not their signiture. And if the judge is in a bad mood my hand made contracts are not legal documents I'm sure tho it would hold up because they did agree and did sign .to have work done. As for you shop guys you are in possesion of another persons property for a period of time therefore your liability is quite high and I would do everything to cover my self like someone said its not hard to get sued
#8
davbell22602
The signature is what makes it a legal document. By the time customer would say thats not his signature the judge would have established that customer brought equipment to shop to get repaired and agreed to have it fixed before the contract is even brought up in court. Why else would customer bring a mower to repair shop and leave it?
davbell22602
I've never had to go to court but it seems like the customer just has to say its not their signiture. And if the judge is in a bad mood my hand made contracts are not legal documents I'm sure tho it would hold up because they did agree and did sign .to have work done. As for you shop guys you are in possesion of another persons property for a period of time therefore your liability is quite high and I would do everything to cover my self like someone said its not hard to get sued
The signature is what makes it a legal document. By the time customer would say thats not his signature the judge would have established that customer brought equipment to shop to get repaired and agreed to have it fixed before the contract is even brought up in court. Why else would customer bring a mower to repair shop and leave it?
#9
exotion
Point taken... Just seems like our society nowadays I see stupid stuff happen all the time tom take mower to bobs repair shop bob fixes mower charges $100 tom takes mower home mower throws rod through neighbors window and breaks neighbors priceless vase bob is going to get sued for this.. no?
Tom signed a contract to get the mower fixed and bob fixed it but somehow the thing explodes for whatever reason now tom and neighbor are mad in a sue happy society get fancy .
Lawyers poor bob gets taken for everything me personally would have a lawyer draw the contract I would get it notorized and have witnesses cover al my bases the ones who are at real risk are our friends running a small shop out of their garage. Us in the field worry about property damage in the other thread about traffic cones people are afraid of an idiot tripping over the gates of their trailer
We live in a selfish society and anyone who sees an opportunity or loophole and wants to get rich off of someone else will so why would you not cover your tracks and you may never have to worry about it but one day one guy can change that
exotion
The signature is what makes it a legal document. By the time customer would say thats not his signature the judge would have established that customer brought equipment to shop to get repaired and agreed to have it fixed before the contract is even brought up in court. Why else would customer bring a mower to repair shop and leave it?
Point taken... Just seems like our society nowadays I see stupid stuff happen all the time tom take mower to bobs repair shop bob fixes mower charges $100 tom takes mower home mower throws rod through neighbors window and breaks neighbors priceless vase bob is going to get sued for this.. no?
Tom signed a contract to get the mower fixed and bob fixed it but somehow the thing explodes for whatever reason now tom and neighbor are mad in a sue happy society get fancy .
Lawyers poor bob gets taken for everything me personally would have a lawyer draw the contract I would get it notorized and have witnesses cover al my bases the ones who are at real risk are our friends running a small shop out of their garage. Us in the field worry about property damage in the other thread about traffic cones people are afraid of an idiot tripping over the gates of their trailer
We live in a selfish society and anyone who sees an opportunity or loophole and wants to get rich off of someone else will so why would you not cover your tracks and you may never have to worry about it but one day one guy can change that
#10
davbell22602
If the repair did nothing to effect the connecting rod then Bob needs to file it under home owners insurance to replace the window and priceless vase. It would have to be proven that shop was at fault. If the judge cant find enough evidence for the shop to be at fault then the case will be dismissed.
davbell22602
Point taken... Just seems like our society nowadays I see stupid stuff happen all the time tom take mower to bobs repair shop bob fixes mower charges $100 tom takes mower home mower throws rod through neighbors window and breaks neighbors priceless vase bob is going to get sued for this.. no?
Tom signed a contract to get the mower fixed and bob fixed it but somehow the thing explodes for whatever reason now tom and neighbor are mad in a sue happy society get fancy .
Lawyers poor bob gets taken for everything me personally would have a lawyer draw the contract I would get it notorized and have witnesses cover al my bases the ones who are at real risk are our friends running a small shop out of their garage. Us in the field worry about property damage in the other thread about traffic cones people are afraid of an idiot tripping over the gates of their trailer
We live in a selfish society and anyone who sees an opportunity or loophole and wants to get rich off of someone else will so why would you not cover your tracks and you may never have to worry about it but one day one guy can change that
If the repair did nothing to effect the connecting rod then Bob needs to file it under home owners insurance to replace the window and priceless vase. It would have to be proven that shop was at fault. If the judge cant find enough evidence for the shop to be at fault then the case will be dismissed.
#11
wjjones
Our local shoppe has a work order that requires a signature he writes out a description of the repair, and it also stands for an agreement of what is to be fixed, and any other repairs that go with the original repair. He is really good about notifying you if the repair requires more parts, money, etc before he proceeds.
wjjones
Does anybody here have shop and require the customer to sign contract agreeing to the let the shop repair there lawn equipment? I thinking about doing this in the spring 2014. I probably put in it there that customer has 30 days to pay and pickup there equipment after being repaired, etc. I can put together rough draft so you guys if I have too.
Our local shoppe has a work order that requires a signature he writes out a description of the repair, and it also stands for an agreement of what is to be fixed, and any other repairs that go with the original repair. He is really good about notifying you if the repair requires more parts, money, etc before he proceeds.
#12
davbell22602
That's kinda like what I wanna do.
davbell22602
Our local shoppe has a work order that requires a signature he writes out a description of the repair, and it also stands for an agreement of what is to be fixed, and any other repairs that go with the original repair. He is really good about notifying you if the repair requires more parts, money, etc before he proceeds.
That's kinda like what I wanna do.
#13
D
de dee
instead of a notery would a camera recorder of the transaction do the trick, for the legal part of it, and a lot cheaper too , some shops are installing cameras for light fingers over the tools , its amazing how the tools stop disappearing with a camera watching,
D
de dee
Does anybody here have shop and require the customer to sign contract agreeing to the let the shop repair there lawn equipment? I thinking about doing this in the spring 2014. I probably put in it there that customer has 30 days to pay and pickup there equipment after being repaired, etc. I can put together rough draft so you guys if I have too.
instead of a notery would a camera recorder of the transaction do the trick, for the legal part of it, and a lot cheaper too , some shops are installing cameras for light fingers over the tools , its amazing how the tools stop disappearing with a camera watching,
#14
R
Rivets
R
Rivets
When a unit comes in for repair at our shop the customers are asked what they want done. This is written on the work order along with any special instructions, reviewed with the customer and then signed by the customer authorizing repairs. Many times it will say (call if the repair costs exceed $XXX). Unit never leave the property without payment. Only exceptions are known valued customers and commercial businesses. Because 99% of our customers come to us because of the quality of work and/or past experiences, we very seldom are questioned about the bill. Need to qualify this by saying our business is family owned and been around for 50+ years.
#15
davbell22602
Thats how my rough draft is now. Plus I added storage fees if it picked up within 30 days and after 45 or 60 days(undecided) of non payment it belongs to the business. It be page 2 of the work order. The first page would be those Briggs and Stratton service orders that they sell.
davbell22602
When a unit comes in for repair at our shop the customers are asked what they want done. This is written on the work order along with any special instructions, reviewed with the customer and then signed by the customer authorizing repairs. Many times it will say (call if the repair costs exceed $XXX). Unit never leave the property without payment. Only exceptions are known valued customers and commercial businesses. Because 99% of our customers come to us because of the quality of work and/or past experiences, we very seldom are questioned about the bill. Need to qualify this by saying our business is family owned and been around for 50+ years.
Thats how my rough draft is now. Plus I added storage fees if it picked up within 30 days and after 45 or 60 days(undecided) of non payment it belongs to the business. It be page 2 of the work order. The first page would be those Briggs and Stratton service orders that they sell.
#16
wjjones
If they sign it then its a legal binding contract.
wjjones
That's kinda like what I wanna do.
If they sign it then its a legal binding contract.
#17
R
Rivets
R
Rivets
Don't really think you should go to two pages. As a customer, I would wonder it the work will be that good, if you need two pages of legalese. We don't worry about unclaimed units. The few that are left around, normally only take a phone call. Use the KISS method as a professional, and if you feel the customer might balk at a high bill make a phone call to protect yourself. Most customers like to know if problems occur and appreciate your being a proffessional. Surprises are what will get you in trouble.
#18
davbell22602
1st page is the repair contract. 2nd page is work order that the tech uses put down his notes and parts used etc. Its Briggs part number 273180.
davbell22602
Don't really think you should go to two pages. As a customer, I would wonder it the work will be that good, if you need two pages of legalese. We don't worry about unclaimed units. The few that are left around, normally only take a phone call. Use the KISS method as a professional, and if you feel the customer might balk at a high bill make a phone call to protect yourself. Most customers like to know if problems occur and appreciate your being a proffessional. Surprises are what will get you in trouble.
1st page is the repair contract. 2nd page is work order that the tech uses put down his notes and parts used etc. Its Briggs part number 273180.