No you shouldn't have to take it apart to check for excessive end play. Sounds like your problem is not wear in the crankcase, good news! My guess now would be a wrong part installed, pinion gear, flywheel or pulley. I know there are few different types of pinion gear, pulley and flywheel combinations for the old Lawnboys, sometimes you can get away switching of parts, sometimes not, so I think at this point I would investigate the possibility of an incorrect part installed in the mix. I'm not really familiar with anyway to adjust the up and down aspect of that starter, but if for some reason the flywheel is defective and going on too far down on the crank I think that could cause your issue as well. Let us know what you find, this will be unchartered territory for me since all the other times that I have seen this it was due to excessive end play.
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