With your attitude I'm glad you won't be coming to my dealership, no one will please you. You came to this forum asking for info and then when you are given an honest answer, which you don't like or understand, you blast me. If you don't like the answer, don't ask the question. I may be a "grease monkey", but have worked in this business for 40+ years, so I think I have a little better background than you. Finally, if you can install a mulch kit on a Kubota Z in 20 minutes, you should have no trouble paying $10,000 for your unit, because you are better than 99% of the certified mechanics out there. Good luck to the dealer you buy from, they will need it.
Oh boo hoo Mr. Toro sticking up for "your" dealer who won't try to satisfy a customer after telling me how they will "blow away" a Deere and "the Big Block" B&S sounds like a Harley engine. I knew more about their mowers than they did. ICGARA about how the engine sounds.
All he wants to do in the end is sell me a mower that he has in stock. At least the Scag and Gravely dealers will get one in and install a mulch kit and let me try it. The JD dealer 1.5 miles from me is letting me mow my lawn. The Kubota, Scag and Gravely dealers are not close but at least I can mow with a mulch kit.
I tried to buy from them (Toro/Bad Boy dealer) as they are 5 miles from me. I'm not naming them out of respect.
And your profile says " After 34 yrs of teaching I now work part time for a dealer who has supported our program". Lord knows I'd stand up for your dealership as well.
I lost my *** $$ wise on a ZTR that I bought because the dealer in essence "said it would". Guess what....it didn't and they wouldn't stand behind the sale.
So yeah.....I'm pissed at myself (because it cost my family $$) and don't trust the ZTR dealers.
So you don't want my business? No problem....go sell to the other 90% of the people who are sheep.
Read about mooch91 in the Hustler forum. Dealer didn't sell him the right mower. Happened to me last year and I won't let it happen again.
EDIT - assuming the holes are already in the deck for the plates, the only reason it takes an hour is because the certified techs are GIVEN an hour. Just like auto dealer wrenches. Just because the book says 3 hours to do a job, it doesn't mean it takes 3 hours to do the job.