I realize it's not Walker quality but granted it's a tenth of the price. I figured selecting a JD over a Troy built or Murray would net me a little reliability and quality. I guess I was wrong. I did however expect a $1700 mower to last more than an hour.
Well it is a problem with the engine, not the mower.
If you have a think back, the retail price of the engine alone is $ 1500
the transmission retails at $ 700.
So those 2 parts bought retail with regular retail mark up is more than you paid for the entire unit retail.
Nothing much under $ 4000 is a long life quality product.
Now I fix them I don't use them & I do see a lot better quality of build than the other mowers that come out of the same factory.
However they are built down to a price people will pay not up to a quality level.
Top of the cheapies does not make it top quality, simply better than the rest in the same price bracket.
Down here it is $ 4000 the equivalent Husqvarna is $ 3600 the Craftsman is $ 3500 the McCulloch is $ 3200.
As you go down the price scale, the paint gets ticker & the metal gets thinner.
The Sthil shops sell a Chinese brand that sells for $ 1999
and the ag supply shops sell the Chinese Murrays for $ 1795.
Most of these are good for 2 to 4 years before the frames crack everywhere but the owners go right back out & buy another one because they are cheap.
So yes you are quite right to feel dissapointed, but they took the mower back, no questions & fixed it and that is a big difference down here with buying JD.
No arguements it gets fixed and the parts are here in a warehouse.
I am currently replaceing a transmission in a LA155.
Tuff Torq quoted me a price $ 50 dearer than the JD shop and a wait of 5 weeks.
The JD shop had both the entire tranny and the rebuild kit in stock and that costs a ot more money than most people can appreciate.