New DR Power PilotXT Trimmer Won't Start

[BigRedKer]

I bought a DR Power Trimmer, XT model last month. Took between 20-30 pulls of starter cord both times to start.
Now it will only start if I sprat starter fluid in the carb(was told today by a mechanic to never spray that into a small carb). The priming bulb does not build up any pressure when pumping multiple times so I'm leaning towards it not working or otherwise defective.

I am bringing it to a warranty shop over an hour away but I'd love to avoid the long drive if someone here had a suggestion on what else I might try.

The engine is Chinese(Chongoing Rato Technology Co, LTD), with a manufacture date of Aug, 2020(but my trimmer manuf date is Mar 3, 2023) and my trimmer shipment was received by me Mar 27, 2023.

 

[oldackonoak]

If the primer bulb isn't moving any fuel and you can start with the starting fluid it sounds to me that there is a leak in the primer hose or the bulb is bad. It should be soft.

 

[BigRedKer]

If the primer bulb isn't moving any fuel and you can start with the starting fluid it sounds to me that there is a leak in the primer hose or the bulb is bad. It should be soft.

Thank you. I am taking it to a warranty shop Monday and hoping it is something minor. I've had my eye on this trimmer for years and I can say (when it is running) it is hands down the best trimmer I've ever used.

 

[bertsmobile1]

Yes ake it in for a warranty service and make sure you get something written on PAPER and keep it in a safe place just in case you got the Monday morning hangover special.