I had what turned out to be a dead fuel pump while under warranty last summer. Rented a U-Haul truck, not a very big one either. Got it on a hill, used some ramps I made from a couple of 2 x 12s and a kit from Lowes and my wife and I pushed the mower (Tiger Cat II, 61" deck) in. When we got it to the dealer, one of the guys said that if we'd have called, they'd have picked it up. Oh. They did trailer it back home. So, you never know.