Well they are now on strike.
I haven't brought parts at my local JD since out of the blue they removed my discounts and then started charging $20 on every order that they didn't have in stock. I now use a dealer out IL for my parts where I still get my discount and the shipping is less. So if the local store is on strike that will not hurt my business besides it is the end lawn mowing season here. I think in the last 6 months I have only been in the local store one time and then they didn't have what I was needing so I ordered the part from IL.
Besides JD is greedy company otherwise as when they took over Sunbelt as A&I everything went up. They even refuse honor the Briggs parts warranty. Shipping policy changed to full UPS rates; unless, I place a $200 order then the shipping is free. $45 shipping on a $195 is ridiculous considering if it was $200 it would be free. That why I place 200.01 plus orders even if I have throw out an item. On my part A&I has lost a good portion of my business parts purchases. With my sales rep lying to me earlier this year, sales to me drop to nearly 1/8th of last year's sales and that is about 1/10 what I was buying three years ago.