JACK: THE NIMBLE LAWN MOWER REPAIRMAN

[bill897]

I used to own a Jacobson snow blower. It literally shook itself to death. I was loosing bolts and screws
and had a hard time keeping it together. I don't know how I got rid of it. Recently, talking about repair
bills; I received a group lawsuit against Toyota. I used to own a RAV4. I called it a Ravenious 4. When I realized the ECM was sending bad signals to the transmission, I had to replace the transmission with a used transmission and get a new ECM car brain and sent the old ECM and bills to Toyota Tokyo and the nutbrains gave me a, you're past your warranty on the car, etc, etc. Now, with this lawsuit; I have to retrieve those bills back in time 5 years in order to fill out a claim to the court. At Mitches Auto Parts, they made me calf up $50.00 for a bill I paid 5 years ago. Mitch says sheepishly, "That'll be $100
dollars, oh; I'm sorry, That'll be $50.00." - just to go back in time on their computer. I gave him alot of business in the past and they still ask for money for just about anything. I even gave him a copy of the lawsuit so he could inform other Toyota customers. I still have to get one more bill from Bill's Transmission and this is from Bill Junior. He said call me in a couple weeks. I think Dec 30 is the cutoff date. Did you guys ever hear about them putting an ECM in a high end lawn mower. I saw one guy cutting around a school. He had a big orange job with about 6 cutting blades trailing. I said these lawn mowers are getting like farm implements, etc, etc. :smile:

 

[wjjones]

We charged for estimates and I still do unless it is a freind of mine, estimates take time, writing up service order, have mechanic find and pull out machine, check it over write up est look up parts and prices, return the mower to the pile, someone calling customer to explain est, customer comes and picks up machine, someone has to find it and get it out and load it for the customer, etc etc, who is supposed to pay for all that time, I would tell the customer if over 100.00 for walk mower or 150 for rider we will call first and if not repaired then there would be an est fee, if they asked for an est up front they paid upfront, I also charge if the unit doesn't look like it is worth repairing I did and will charge for est. we had to do it due to the number of cheap units and big box units that people brought in, if it isn't worth them paying an est fee then it ain't worth me looking at it for them. If customer had work completed then the est fee applied to the repair. I am mobile service and charge min 25.00 for road call. if repaired or not. Just because they buy a cheap unit doesn't mean I have to work for less $ to repair it. We had an old jacobson snow blower come in 5 times in one winter by different people, each one found it by the side of the road out for the garbage man, I did an est the first time, the next four people insisted that I give them an est, I told all of them that I had already looked at it and the engine was shot and couldn't get parts for the rest of the unit, 2 told me they didn't believe me and gave me an est fee for it, the last two I told my guy just to load it back in thier car and walk away.

Its good you call them if its going to run over an X amount, and you would be crazy not to charge a minimum for a road call.. I know what you mean if you have to poke around to find the problem thats time unless the problem is obvious, and you dont have to search for it. I dont blame you dont get your hands dirty for nothing..

 

[bill897]

I've got a problem you guys can help me with. I believe I've been black listed by the lawn mower companys in my area which is Lakeville, Michigan. The guy at SunRise Lawn Care is responsible. When
I first moved to Lakeville I got a local phone number. It just so happened to be SunRise's old phone number. I was getting calls day after day from SunRise's customers. I talked with them, but I did not go out once to mow anyone's lawn. I've called a couple of lawn companys, e.g., Stony Creek Landscaping, 248-628-8886, to give me a quote. Not a sound out of those guys. I sent a letter and called and left several messages to Unique Lawn Care, 586-709-2312. Not a peep out of those guys. I pinched a syiatic nerve and I can hardly walk. I'm handicapped. I can't mow my lawn. I didn't think about that SunRise Guy black listing me until now. Isn't there a disabilities law for handicapped people. My name is William Staton,PO BOX 81, 1704 Rochester Road, Lakeville, MI 48366. Any help with this would be appreciated.:smile: