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Didn’t receive an owners manual with my riding lawnmower purchase so I was having the dealer get me one since I thought they forgot it with the paperwork...turns out they don’t supply them anymore and you have to call and pay extra for one or print it out online and waste $75 worth of printer ink in the process...kind of a BS practice if you ask me considering my Husqvarna leaf blower, weed wacker and chainsaw all came with owners manuals and they were a fraction of the cost...doesn’t sit well with me for repeat business

That sounds strange, usually the owners manual has at least all the safety precautions and warnings so their liability as to someone getting injured by a product is enough to cover their arse !

Only have a quick reference guide with the tractor...I do however have an owners manual for the Kawasaki engine but not the tractor

So you will use $ 2.50 worth of paper and $ 1.50 worth of ink, unless you are using a dye sublimation printer.
Would you have paid $ 50 more for the mower if it came with a manual.

Boobala said:

That sounds strange, usually the owners manual has at least all the safety precautions and warnings so their liability as to someone getting injured by a product is enough to cover their arse !

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I totally agree about they could be liable for not supplying precautions and warnings, but could create issues against improper use and maintenance voiding the warranty. if no owners manual ,how does the customer know how to operate and maintain the unit properly.

bertsmobile1 said:

So you will use $ 2.50 worth of paper and $ 1.50 worth of ink, unless you are using a dye sublimation printer.
Would you have paid $ 50 more for the mower if it came with a manual.

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I called and they charge $11.99 for a manual...not sure if that includes shipping and not sure if it’s just going to be a 8.5x11 stack of paper printed double sided with a staple in the corner or an actual nicely put together book like they typically are...it’s more the aggregation factor to me for something that should be included with the unit when you’re paying that much...I certainly would have paid the extra $11.99 for a well put together owners manul included with the mower purchase...I’ve had my dealer trying to get in touch with their Husqvarna salesman to get one since I received the mower mid July...just seems like cutting corners...I mean should a car come without a paper copy of an owners manual too?...same difference...gas powered units that could injure or kill someone...so if I didn’t have access to a computer I have to call and buy one...poor business practice if you ask me

ILENGINE said:

I totally agree about they could be liable for not supplying precautions and warnings, but could create issues against improper use and maintenance voiding the warranty. if no owners manual ,how does the customer know how to operate and maintain the unit properly.

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I agree...I don’t want to have to look up the maintance schedule online or on a tiny phone screen or fire up a computer to look at a downloaded copy...it really is BS...dealer should just ask if you want one when they sell it to you the unit and tell you the extra cost for the manual and let you decide

Maybe if you had the manual you wouldn't have had to bypass the safety switches...

What is the model of your riding mower? I just looked and there are several web sites where you can download the owners manual for Husqvarna mowers. Try doing a search on your "model number owners manual", and see what happens.

Darryl G said:

Maybe if you had the manual you wouldn't have had to bypass the safety switches...

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Maybe if you read the whole thread you’d realize that I changed it back once I learned that I could keep it running with the parking brake engaged

deminin said:

What is the model of your riding mower? I just looked and there are several web sites where you can download the owners manual for Husqvarna mowers. Try doing a search on your "model number owners manual", and see what happens.

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Thanks...it’s available directly on the Husqvarna website but I would have liked to have the book version come with the mower than have to print an 8.5x11 version

My point stands that if you had the manual you likely wouldn't have deafeated the safeties. I'm with you...I expect to get a printed owner's/parts manual with my equipment.

No arguement about the free access to an owners manual, however it is a sign of the times.
Customers keep on demanding cheaper & cheaper mowers.
When you get under a few hundred a year it is very apparent that there is just about no way left to make mowers cheaper but Joe Public is still deluded enough to believe they can get more every year for less.
The fact that cheapness & quality are inversally proportional never seems to get a thought.
Apparently the mower factories are manned by elves and mowers are made from pixie dust both of which are free so the greedy mower companies are making a killing,

The truth of the matter is most high volume mower companies are barely making a profit down to the point that a few hundred mowers not sold in a season is the difference between a profit or a loss.
The instant a mower company announces a loss the financial criminals called stock traders will come in and short sell the share price down.
The interest rate the mower companies pay on the millions they have to borrow each year to buy all of the raw materials & pay the wages of the workers who make the mowers for 9 months of the year when no one is buying them is based on the share price.
In many cases the loans are underwritten by share guarantee which is one mechanism that Briggs & Stratton used to buy out the mower brands that it owns when they had a bad sales year.

For decades now consumers have actively bought a cheaper product that comes with an on line manual and in many cases all the information you get with the purchase is how to turn the unit on and where to download the manual from.
As the market has embraced this system it is no surprise that Husqvarna, who is making so little money from mowers they have already announced they are stopping making tractors and push mowers are doing the same.
So in the mean time while they are winding down production they decided to save a few $$$ by not including an owners manual with new mowers, from a shiny suit wearing directors point of view, a good idea.
You have already bought the mower, you can swear a blood oath never to buy one again which does not matter to Husqvarna because there will be no Husqvarna tractors to buy in a few years.