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Honda has released a Service Bulletin for the HRR216VKA and PKA mowers to resolve a "Engine Won't Restart" issue.

ONLY mowers within the following range are affected: MZCG-8400001~MZCG-8669999.

The symptom is an engine that may not restart after being shut off before the engine has been fully warmed up. Often this happens when a cold engine is only run for a minute or two, stopped, then a restart is attempted. The issue is the choke plate remains fully closed because the AutoChoke's thermowax cylinder senses the engine is still cold.

The fix is replace the thermowax cylinder, insuring it makes full contact with the engine, and replace the AutoChoke control assembly if it is binding or not working correctly. There's also a small bracket that can help regulate temperature that may be installed.

If you have a mower in the affected range, and it has this problem, and is still under warranty, Honda will typically pay for the repairs. Delivery and pick-up of the mower to and from a Honda dealer is not included. You can find a dealer in your area at this link:

Honda Dealer Locator

Ask about Honda Lawnmower Service Bulletin #98, if your dealer isn't aware of it yet.

robert@honda said:

Honda has released a Service Bulletin for the HRR216VKA and PKA mowers to resolve a "Engine Won't Restart" issue.

ONLY mowers within the following range are affected: MZCG-8400001~MZCG-8669999.

If you have a mower in the affected range, and it has this problem, and is still under warranty, Honda will typically pay for the repairs. Delivery and pick-up of the mower to and from a Honda dealer is not included. You can find a dealer in your area at this link:

Ask about Honda Lawnmower Service Bulletin #98, if your dealer isn't aware of it yet.

Click to expand...

Purchased this mower from Home Depot last August. It ran fine till March 2013, when it refused to start. Went back and read the owners manual, there were ominous warnings about bad gas, and not following fuel procedures, that would not be covered by the warranty. Preparing myself for a 100$ bill for cleaning out the carburetor etc, when online for help and ended up here. Just as Robert describes it, this was was the problem, and a local Honda dealer, Northland Tool & Equipment, in Tampa, recognized it as such and fixed it in a three day time frame. Great service and thanks Honda.

As an owner of a Honda214 for 17 years, with minor problems , and when it died it died, I have great faith in the Honda name. Having tried out a Toro, with great CR ratings, I was not about to take a chance again.

Note to myself, do NOT buy from big box stores look for local dealers, they have the same prices and great service to boot.

Thanks Robert