Most shops have terrible techs too. People want to learn to fix their own stuff.Keep in mind a good number of people on here have come here because either they WANT to LEARN how to fix their equipment or in some cases can not afford repairs from a shop and again, WANT to LEARN how to fix it... people who actually want to learn are few and far between nowdays.
Be patient with them.. they may not have your 10, 20, 40 or 50 year's experience with small engine repair.
-Scrub.
My view is your 1st point caveated by the etiquette of the OPer and their willingness to learn & do with forum help on their time, their effort, their added research, their $ etc. If intent is to "do it all for me" then that is usually where posts can go sideways.So, what's the purpose of this site? To lend a hand when you think you can or to analyze and discourage the people asking for help and those who try to help without your years of experience?
Like about 50% of all sites on the www it is here to make money for the ownersSo, what's the purpose of this site? To lend a hand when you think you can or to analyze and discourage the people asking for help and those who try to help without your years of experience?
While I'm not an OPE repair pro,I do have a long mechanical employment background. So I can somewhat tell if the poster offering help and a solution is a learned professional or not, just by how the problem is approached. It's a simple courtesy to everyone here to report back on what worked or what solved the issue at hand. I I have learned a lot about issues I have not had (yet!) by just sitting back and listening to those with a lot more knowledge about mowers and engines than I have,all the while enjoying the read. I thank the technicians here and listen to what they say. While there may not be a flag that shows them to be technicians, to a lot of us,it shows!Guess some people think I’m looking for thanks, based on two PM’s. Couldn’t be farther from the truth. To those members I say this. If I only do this to get a pat on the back, I would have stuck around for 9 years. I do it because it is part of a teachers character to help others learn. Just like the real world, most people think that all professionals charge too much and feel because they pay the bills that’s thanks enough. Plus they have been hurt by the 10% bad ones, they feel we all are out to get them. That’s why you’ll see me belittle everyone of them who rants about them when they can’t get what they want on their own terms. That’s one reason why I wish this forum had a way to identify which members are technicians, so when professionals reply, the OP’s know it’s not a garage mechanic just giving an opinion. Don’t get me wrong, there are a lot of good DIY guys here, but only the pros can indentify them quickly, but most time they are professional enough to just let it go. Most of them “slept at a Holiday Inn last night” If you’re old enough to remember that commercial.
Not sure you'd like it there. I myself am out of it sometimes! LOL!But I do like to get inside peoples heads
People are facinating and what makes them think a particular way is even more facinating.Not sure you'd like it there. I myself am out of it sometimes! LOL!
I don't mind helping just don't like to be taken advantage if people come into the shop on my time they should show a little respect and appreciation. I get paid an hourly wage plus a percentage of the labor I turn. To me and the place I work it is not cost productive. Most of the people who come in like that are not paying customers anyway just want something for nothing. Oh they might buy some parts but a lot of them will find out what they need and buy the cheap stuff off the internet any way.Like about 50% of all sites on the www it is here to make money for the owners
The other 50 % are there to spread properganda .
But I do like to get inside peoples heads
Getting off track, but the internet has taught us nothing other than how to be greedy & lazyThe world has changed. Now with the internet, Google & YouTube and others, we have made information available and have encouraged people to use the internet to get information and to purchase new stuff and to repair their old stuff. For example car dealers use the internet to promote their dealerships by offering discounts and incentives. But when you go in to get one of their deals, they switch tactics and actually get upset when you tell them your going to shop on the internet for another quote. When I Google cars, I come up with a lot of options. Manufacturers have encouraged us to use the internet to find them and to shop. Unfortunately for them we also see their competition. The internet has taught us to research and to educate ourselves. DIY has come a long way because of the internet. When seeking advice on a help site like this, we as seekers owe it to you to ask intelligent questions and provide adequate information so you can assist. And follow up with a thank you and results of the assist. Often times this process is lacking due to the original post not being clear on his needs. Just as with our children, guidance, patience and forgiveness come into play.
At times the person who has the problem just post I have an XYZ1234 Mower and it won't start. What is the problem? First off what to heck kind of mower is a XYZ1234? If he had posted I have a Blue Brute XYZ1234 we would know what to look for. All hypothetical. First off this is not 20 questions. It won't start why. Will it crank over when you turn the key to start or will it crank over but won't start. You then have to figure out why it won't crank over or won't start when it cranks over. Won't crank over dead battery, blown fuse, bad solenoid, bad starter, bad connection in the wiring, engine seize. Cranks over but won't start, no fire, no fuel, not enough compression, valve problem, push rod off. cam bad. No rocket science but don't throw parts at it and hope you find the one that fixes it. Some call this the process of elimination. LOL That could get expensive. Post the model type and code no. Model and Serial no. Model, spec. and serial no.The world has changed. Now with the internet, Google & YouTube and others, we have made information available and have encouraged people to use the internet to get information and to purchase new stuff and to repair their old stuff. For example car dealers use the internet to promote their dealerships by offering discounts and incentives. But when you go in to get one of their deals, they switch tactics and actually get upset when you tell them your going to shop on the internet for another quote. When I Google cars, I come up with a lot of options. Manufacturers have encouraged us to use the internet to find them and to shop. Unfortunately for them we also see their competition. The internet has taught us to research and to educate ourselves. DIY has come a long way because of the internet. When seeking advice on a help site like this, we as seekers owe it to you to ask intelligent questions and provide adequate information so you can assist. And follow up with a thank you and results of the assist. Often times this process is lacking due to the original post not being clear on his needs. Just as with our children, guidance, patience and forgiveness come into play.
Well said Joed. I for one don't see anything about requiring users of this site to solve X number of problems for people asking questions.So, what's the purpose of this site? To lend a hand when you think you can or to analyze and discourage the people asking for help and those who try to help without your years of experience?
I came via the same path as youThanks to all who have helped me, doing some of the things (mods, etc) I've done. It's hard to help one & never get a Thanks.
I've been wrenching on my own (my bread & butter) on Harleys since 1990, when I quit my day job. So not a stranger to mechanics etc. But will admit mowers are different animal, in certain ways, & I don't mind asking, & love learning new stuff in my senior years.. And there are times I can offer my .02.
Sorry Scrub but I must disagree with you on this one. I think that the majority of those who come here are just looking for the cheapest way to solve a problem. They only want to solve them problem quickly, but not solve the cause of the problem. How many times have you asked for additional information to help them, but they don’t come back or reply with only minimal info, which means you have to ask again and again. Others will assume that they know more than you and won’t attempt to try the solutions you suggest, How many times have you wished you knew if the problem was solved, but the OP never comes back. Less than 1% come back to say THANK YOU, and those are the few who WANT to LEARN. Don’t get me going on the DIY guys who reply,” I had a similar problem on a different brand 15 years ago and solved it like this” or those who never read a complete thread and make statements which are either way off base or been suggested before. Just my opinion, as I’m not smarter that anyone one this site, just made more mistakes than most, which I try to never repeat.
I think that the majority of those who come here are just looking for the cheapest way to solve a problem
How many times have you asked for additional information to help them, but they don’t come back or reply with only minimal info, which means you have to ask again and again.
So not uncommon to find the same post on a dozen or more forums
This is of course because I am the most important person in the world and the whole universe revolves around me.