l008com
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- Joined
- May 25, 2015
- Threads
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I removed the valve seal on this mower I was trying to fix and tore it in the process. No problem, replacement seals are cheap. I looked up the numbers online and according to every source I can find, I need part number 590534.
But I've ordered that part from two different places now, and both of them sent me a seal in a sealed genuine B&S parts bag, with the right part number on it, but the wrong seal in it!
I really don't know what to do at this point. Its almost August already and this lawnmower is still in a million pieces in my basement all because its waiting on this one stupid seal. What makes this process extra annoying is that MOST places that sell this part (ebay, parts websites, etc) don't include a real picture of the part. They used a B&S logo instead. So I have no idea what I'm ordering. BUT this time I went with the one site that DID include a photo.
^ THAT is the seal I need. Thats what my old seal looks like, thats the right part number, thats it. But I ordered it and this is what they sent me:
Is it me? Is that a newer seal and I'm just an idiot for not knowing how to install it? I can't see how, the new one has no flange at the bottom, and its a very different diameter. Here's a photo of the bottom of both valves. Its not me right? They're sending me a valve that can't possibly work with my engine?
Assuming they are sending me the wrong valve (I now have two identical wrong valves from two different websites), how do I get the right one? I tried contacting B&S directly but their official parts website is just a 3rd party that didn't know anything and couldn't help me.
This mower was supposed to be a quick and easy fix and flip for my youtube channel. Now its been like a year and a half and this thing just won't GET fixed. I had the valve on order from JacksSmallEngines for the last two months and the ship date kept getting pushed back so I cancelled and bought from snapper parts.
Does anyone have any ideas what I can do here?
But I've ordered that part from two different places now, and both of them sent me a seal in a sealed genuine B&S parts bag, with the right part number on it, but the wrong seal in it!
I really don't know what to do at this point. Its almost August already and this lawnmower is still in a million pieces in my basement all because its waiting on this one stupid seal. What makes this process extra annoying is that MOST places that sell this part (ebay, parts websites, etc) don't include a real picture of the part. They used a B&S logo instead. So I have no idea what I'm ordering. BUT this time I went with the one site that DID include a photo.
^ THAT is the seal I need. Thats what my old seal looks like, thats the right part number, thats it. But I ordered it and this is what they sent me:
Is it me? Is that a newer seal and I'm just an idiot for not knowing how to install it? I can't see how, the new one has no flange at the bottom, and its a very different diameter. Here's a photo of the bottom of both valves. Its not me right? They're sending me a valve that can't possibly work with my engine?
Assuming they are sending me the wrong valve (I now have two identical wrong valves from two different websites), how do I get the right one? I tried contacting B&S directly but their official parts website is just a 3rd party that didn't know anything and couldn't help me.
This mower was supposed to be a quick and easy fix and flip for my youtube channel. Now its been like a year and a half and this thing just won't GET fixed. I had the valve on order from JacksSmallEngines for the last two months and the ship date kept getting pushed back so I cancelled and bought from snapper parts.
Does anyone have any ideas what I can do here?
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