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Customer states, hit a stump and now deck is making terrible noises

#1

ILENGINE

ILENGINE

Received this mower last week after the customer said she hit a stump and deck started making loud noises and was vibrating. I think the issue long before she hit the supposed stump.

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#2

StarTech

StarTech

I don't see anything wrong with them with my eyes closed.


#3

A

Auto Doc's

I'm curious if the deck also broke some of aluminum spindle housings.


#4

ILENGINE

ILENGINE

Auto Doc's said:
I'm curious if the deck also broke some of aluminum spindle housings.
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No broken spindle housings. She said she hit a stump.. I don't think there was a stump involved. I think the worse of the 3 blades came apart and go so imbalanced she thought she hit something.

All 3 of the blades had their tips line up after the new blades were installed, so nothing was even bent other than the old blades.


#5

A

Auto Doc's

I have a bad scar in my shin caused by a push mower blade fragmenting like one of these shown. People don't realize that checking and replacing blades are part of normal equipment maintenance.

Mowers don't like when blades start coming apart.


#6

Scrubcadet10

Scrubcadet10

"I just need this sharpened"


#7

A

Auto Doc's

If you really want to get a puzzled look on their face, ask them to bring in the missing parts so you can weld each of them back together and charge them $150.00 per blade. It takes a minute for that to sink in with some people.


#8

Its Me

Its Me

looks like some duct tape and sharpen would not cure, that is an example of a person who should not won a mower.


#9

H

Honest Abe

ehhhh, you service guys are just mad cause she's trying to get her money's worth out of those blades. Oh ya, was there any oil in this mower, or had it all been used as well . . . . .


#10

ILENGINE

ILENGINE

Honest Abe said:
ehhhh, you service guys are just mad cause she's trying to get her money's worth out of those blades. Oh ya, was there any oil in this mower, or had it all been used as well . . . . .
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Oil level was fine. Maybe not at the full mark but within tolerances. Did an oil and filter change along with a new air filter while I had the mower.


#11

H

Honest Abe

tell the customer she killed the machine and sell her a new one. Serves her right . . . . .


#12

M

mmoffitt

better than new!.....Now.


#13

ILENGINE

ILENGINE

The irony about this entire situation is my nephew owns a stump grinding business.


#14

M

MParr

ILENGINE said:
The irony about this entire situation is my nephew owns a stump grinding business.
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🤣🤣🤣


#15

F

Forest#2

Some people (several) should not be allowed to even own a mower much less try to operate one.


#16

oldlawnguy

oldlawnguy

ILENGINE said:
Received this mower last week after the customer said she hit a stump and deck started making loud noises and was vibrating. I think the issue long before she hit the supposed stump.
Click to expand...
No mention of stone bocci balls & sand pit next to the stump...???


#17

F

farmerdave1954

Honest Abe said:
tell the customer she killed the machine and sell her a new one. Serves her right . . . . .
Click to expand...
I once had a neighbor ask me to sharpen the blade on her push mower because it had "stopped cutting good". I tipped it up to remove the blade and was shocked to see the blades were on upside down, and had been used so long the back side was completely worn off, while the sharp edges were like new. "Stopped cutting good"? I would have loved to see just how "good" it was cutting when they were put on new. I wish I had taken pictures.


#18

M

mmoffitt

farmerdave1954 said:
I once had a neighbor ask me to sharpen the blade on her push mower because it had "stopped cutting good". I tipped it up to remove the blade and was shocked to see the blades were on upside down, and had been used so long the back side was completely worn off, while the sharp edges were like new. "Stopped cutting good"? I would have loved to see just how "good" it was cutting when they were put on new. I wish I had taken pictures.
Click to expand...
"Well"... Well, Well!


#19

R

rhkraft

I once sold a used 6 hp string mower to a woman. I told her to check the oil and add whatever every time she fueled it. It came back blown up. She said look, it is full of oil. I pulled the dip stick and indeed it was full with clean oil except for bottom quarter inch that was black.


#20

Its Me

Its Me

A fellow brought his Dixie Chopper a month "it was running yesterday" quick look without touching it, it had been sitting in the weather, no breather tube on the valve cover, the metal air filter cover had a 3/4" hole where if had been banging around the stud that held if in place without a nut on top, no terminals on the battery cables, two front tires flat, I told him he needed to leave, I won't work for a known Lier, then I pulled the dip stick water was equal to the height of the valves, then he started to apologize, told him it will all be fixed or I won't work on it, then he is really nice and you will pay cash and have 30 days to pick if up or it will be sold for the invoice, he did agree to that, I machined a few parts, machined a bushing for the breather housing, when done I have never seen a Kohler that run so smooth Idle so low, tested the machine worked great, the bill, 758.00, he said I will pic it up and pay you later, told him you were not listening when I told you cash at pickup, you have 30 days, let one of your friends know if they want it, June 1, it will be sold, he sent his girlfriend the day before with a check, she was nice but did not know the deal, told her cash by 10.00 AM the next day that I did have it sold, she showed with the cash was here at seven AM


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