I think that was my main point........buy from a dealer (for the after sale support) and not a big box store.
I wanted to thank everyone for their help and input. I've decided to go with the Hustler Raptor SD 54" with the Kawasaki engine and added the Engine Guard Kit. I am buying the unit from Power Pro Equipment who happen to be Hustler's first Dealer since 1965. They offered free delivery and reasonable service and delivery charges after the sale. I will post some pictures once I have my new RSD delivered.
Thanks again