Bert check out Adminsoft accounting with Auto Manager. I think you will find it is more of what you need for shop software. Just be aware that the payroll module is for the UK only. Even without the payroll module you should find it rather robust software especially for zero upfront cost program.
PTmowerMech, As for my shop I kinda lucky to be 20+ miles from of the local shops. Because most of them are not that good a repairs does help too. Even the JD shop has rather bad rep on repairs of lawn care equipment.
As for advertising if you do good work then word of mouth referrals are the best. In the 10+ years I have been in business I have yet to advertise the business other than a sign in front of the shop. The winter months are the roughest for me so I started learning ATVs repairs with customers understand that I am new at the repairs so it takes me a little longer than most shops. But considering most of the ATV shops are running at 1-2 behind and I get one out in a couple weeks isn't all that bad. The new tools are the biggest headache at the current time.
As noted watch the repair costs vs replacement costs. Some things are just not worth the headaches if it is not something minor. As buying or just getting it gave to you used broken equipment it is a good way to learn new procedures on without guinea pigging your customers equipment.
Now my business nearly went under in 2014 but it wasn't the lack of business it was that my mother developed dementia and it was a full time job taking care of her. No regrets though.
I found out that the other repair guy has a wife with cancer. So then there's that.
I used to do some of that also, but it got to the point where people were not wanting to pay more than about $25-30 for push mowers and $150-200 for riders.From what I've seen, buying used (cheap) fixing & selling it, makes a LOT more money than repairs. I don't take credit cards. But customers with Facebook accounts, can pay with their cards through Facebook pay. It's free. With a credit card service, IIRC, they charge like 3% to 5%.
I used to do some of that also, but it got to the point where people were not wanting to pay more than about $25-30 for push mowers and $150-200 for riders.
I used to flip mowers. Not any more. Most folks don't want to, like the man said, pay more than a couple hundred dollars for a used rider. Even if someone gives me an old rider by the time i put parts in it like blades, filters and belts and 3 or 4 hours of my time at my shop rate of $40/hr i am in it for more than i can sell it for. most folks want me to pay them like a hundred for a mower that i need to fix up and give a warranty on. Thanks but no thanks. Most things i flipped i either lost money or just broke even. My labor is worth something. A wise man once told me "There is no money in owning a boat but there is good money in fixing other people's boats." Very true words
I don't want your mower
I want you to pay me to fix your mower. I refuse to have a mower junkyard behind my shop. I don't install used parts and i don't warehouse junk so someone can save a few dollars on a repair i have to warranty. That is a different guy. Junk mowers i get go to the scrap yard.
Now it not so silly now. That land is probably looking good now.
Most city dwelling idiots couldn't sneeze without a permit. It like here in a way the county fire department jumped all over me for cleaning a fence row by burning small piles of brush once I move it to a safe place. 60 yrs doing this and now they think I am not able to do safely during dry spells. Small low burning fire are a lot easier to control than ones with all the extra fuel. Its just a matter of common sense but of course they can't drive either without using a cell phone, reading a newspaper, or putting on make-up (guys included on this one).
Several years ago I drove through a local town that had billboards up saying it was illegal to do your own plumbing. Otherwords you couldn't even change out a leaky faucet. Still all the local hardware stores sold the replacements.
Now it not so silly now. That land is probably looking good now.
Most city dwelling idiots couldn't sneeze without a permit. It like here in a way the county fire department jumped all over me for cleaning a fence row by burning small piles of brush once I move it to a safe place. 60 yrs doing this and now they think I am not able to do safely during dry spells. Small low burning fire are a lot easier to control than ones with all the extra fuel. Its just a matter of common sense but of course they can't drive either without using a cell phone, reading a newspaper, or putting on make-up (guys included on this one).
Several years ago I drove through a local town that had billboards up saying it was illegal to do your own plumbing. Otherwords you couldn't even change out a leaky faucet. Still all the local hardware stores sold the replacements.
No you did right thing.
If you do not have the capital when you open a retail space you are on a hiding to nothing.
The shelf stock would have cost at least $ 50,000 that you do not have.
If the people who walk through the door find you don't have the part they want, they don't come back .
Next time you are in the area, pop in & have a chat.
Offer your services to the at a discount if they get too busy , that can be very profitable in the long run and you are then getting a lot of exposure to different mowers.
They will give you all of the labour intensive jobs that will clog up their workshop.
Frontage costs a lot of money.
Shops in side streets usually work better.
Lots of them around here are in industrial estates.
The building I was looking at, that still had all the small engine signs on the front, apparently was just opened up. One of my customers from over there sent me a picture of the advertisement.
I was a little disappointed to see it opening up. I get the feeling I should've went for it.
. And room behind to shop fense to put several parts mowers.
I used to put junk mowers behind the shop. Not any more. Folks want to pay next to nothing for an expensive part or a part for an old POS mower they are too cheap to buy a new mower and they sure don't want to pay good money for a part for it. There are other old guys with the mower junkyards they can shop at. I warranty my work so no used parts for paying customers. If a cust wants me to install a used part they bring in i will but no warranty. If you are going to go into business you really need to have a business mindset. Fixing mowers is the easy part. Figuring expenses vs income, keeping track of taxes, insurance, advetising, managing inventory, tool costs, do you pay sales rax on parts up front or setup tax free accounts with vendors and track sales tax. When it is all said and done will you make enough profit to meet your needs. I am lucky i have a small building on my property i work out of so no rent or mortgage payment. If i had a store front i would not make enough profit to be viable.there is a reason the dealers around me charge $100 per hour for labor. Lots of overhead. Before you ever sign a lease. Add up all your monthly expenses, lease payment, utilities, insurance, trash etc. Now honestly calculate your average monthly income minus parts and supplies. Sutract the expenses from the income and will result meet you needs? Will it allow for retirement savings? Medical coverage? This just acratches the surface. Friends of mine have retired and decided to open a business. They all have closed. If you are going to try and open a business be brutally honest with yourself. A charity is a non-profit organization. A mower shop shouldn't be. Just my soapbox $.02 worth.
I live in a rural area and everyone has some type of riding mower. I bought a trailer specifically for pickup and delivery. My bread and butter is annual maintenance on riders. I also get their trim mower too. The dealers charge about $100 to pickup and deliver, i can beat that. Without the truck and trailer i would not be in business. I added a small electric winch to the trailer so i can pickup non running equipment.One thing I have on him, at the moment, is I pick up & deliver. That be the case, it's not gonna matter the location (here at home).
I live in a rural area and everyone has some type of riding mower. I bought a trailer specifically for pickup and delivery. My bread and butter is annual maintenance on riders. I also get their trim mower too. The dealers charge about $100 to pickup and deliver, i can beat that. Without the truck and trailer i would not be in business. I added a small electric winch to the trailer so i can pickup non running equipment.
Yep,
Free pick up & delivery
No call out fee
That was the bedrock of my business.
Add to that having a non monetary rent I can charge $ 60/hr
The shop up the road charges $ 90/hr and he sends big hour jobs down to me.
I send new equipment customers back up to him.
!5 miles away in town it is $ 175 / hr and non refundable quotation fe of $ 75 - $ 100
All these prices are AUD so divide by 0.6 for US $
Not sure if I mentioned it before but the business name is " Bert's Mobile Mower Repairs" .
The MOBILE is the important bit.
The workshop is in an old farm house on a farm but because I am MOBILE I did not need to get a a license or approval which I would not get because it is a farm.
There is no signage on the workshop, just on the sides of the trailers parked behind the fence & visible from the street .
Thus the free pick up & delivery, the Penrith dealers charge between $ 90 & $ 120 each way.
THIS IS VERY IMPORTANT
Increase your labour rate to at a minimum 1/2 what the shops charge.
You can adjust the hours so the actual price to the customer.
It makes you look like you are competiant .
I circumvent this by using set fees for various common jobs that are about 2/3 the shop price.
the local deere dealer has a box truck completely outfitted for mobile mower service. The owner almost begged me to be a mobile tech since i retired. Why should i work 40+ hours a week for a third of what i made before i retired. He hasn't has a mobile tech for years. PT don't undervalue yourself. At 35 an hour be sure to bill all the time and set a minimum of $20. I sharpen blades at $7/blade and $7/chain off the saw $10/chain on saw. Any work on equipment is $20 minimum. I also have a small standard markup on parts. It takes time to lookup parts and place orders. I also have a pickup and delivery charge.
Thanks for that. I was thinking about putting a sign out front. BUT, also thought about the tax collector seeing it. LOL..
And the labor rate thing, that's pretty smart. If I noted it at $60hr, doesn't necessarily mean I'm gonna charge that much. Like right now, I'm running a winter special of $15 oil change and blade sharpening. That's labor only. Trying to coax some folks to get their mowers out a little early. The weeds are green & growing.
Oil changes aren't going to actually take more than about 10 to 15 minutes. That includes sharpening the (2) blades. Unless King Kong installed the blades.
Valve adjustments are usually about $35. Unless the valve covers come off clean.
I usually only get into the full labor rate when I'm having to chase wires, weld decks, valve jobs and things of that nature that takes an actual hour or more to do.
It is a perception thing you right down $ 35 / hr and most are going to think you have no idea what you are doing.
I have a couple of old scheduled fee service books ( warranty work ) and regardless of how long a job takes, in most cases the customer gets the scheduled hours @ $ 60/ hr
I do not sharpen blades, except for the commercial customers who drop off a 1/2 dozen sets every week.
Min fee is $ 30
Fitting fee of parts supplied by customer is $ 20
Chain saw prices are about the same as Hammer adjusted for Aus $ / USA $.
Commercial customers get them done for $ 5,00 a hit if they drop them off on their peg.
I sharpen then then put them back on the peg & they toss the cash in the letterbox.
Same as Hammer, I hit the gear with cheap spray degreaser, followed by a pressure wash and a finish off with Innox or silicon spray.
Innox & WD 40 get bought in 5 gallon drums & i use a triger sprayer, pressure sprayer & oil can to apply it depending upon the job at hand.
The local cheap car parts retailers regularly sell degreaser for $ 1.00 / can so I buy a couple of cartons at that price.
For hand helds a spray with the degreaser followed by a rinse from a pump up sprayer works wonders & costs next to nothing .
If foam prefilters are not falling apart they get a run through the ultrasonic cleaner then returned to the customer with instruction to swap & wash them monthly.
Bert check out Adminsoft accounting with Auto Manager. I think you will find it is more of what you need for shop software. Just be aware that the payroll module is for the UK only. Even without the payroll module you should find it rather robust software especially for zero upfront cost program.
PTmowerMech, As for my shop I kinda lucky to be 20+ miles from of the local shops. Because most of them are not that good a repairs does help too. Even the JD shop has rather bad rep on repairs of lawn care equipment.
As for advertising if you do good work then word of mouth referrals are the best. In the 10+ years I have been in business I have yet to advertise the business other than a sign in front of the shop. The winter months are the roughest for me so I started learning ATVs repairs with customers understand that I am new at the repairs so it takes me a little longer than most shops. But considering most of the ATV shops are running at 1-2 behind and I get one out in a couple weeks isn't all that bad. The new tools are the biggest headache at the current time.
As noted watch the repair costs vs replacement costs. Some things are just not worth the headaches if it is not something minor. As buying or just getting it gave to you used broken equipment it is a good way to learn new procedures on without guinea pigging your customers equipment.
Now my business nearly went under in 2014 but it wasn't the lack of business it was that my mother developed dementia and it was a full time job taking care of her. No regrets though.
I used to keep meticulous records of every piece of equipment i worked on. Every part, what i paid, what i charged. What i did. How much time. What a PITA. My accountant told me no need for all that. So now i have personalized sales books with a carbon. Every month i just add up all the sales and sales tax from the carbons. Do my sales tax on the Ohio Business Gateway. At tax time i give my accountant totals for all my expenses by category, parts, tool, shop supplies, insurance, advertising, mileage. I just have to keep all the receipts. I don't keep enough inventory on hand to have to pay tax on inventory. Other countries are probably different but i try to keep it as simple as i can.Holy crap. I just wanna fix small engine equipment. I got a head ache trying to take in all of this.
Secretaries are way under rated and under paid. lol
So an on screen report like this isn't of any help?I haven't read all six pages, so if someone else has said this, I apologize.
Before you do anything, add up all the FIXED annual expenses you will have--rent, utilities, taxes, insurance, etc.. Then divide this number by the average amount of gross profit you will have on each unit you repair. That will tell you how many units you have to profitably repair, just to break even. Only after you have done that many units at that level of profit will you start to make any money.
If you add in your expected annual salary to the fixed expenses and then divide that by the average gross profit, that will be how many units you've got to fix to make the money you want to make.
Hi there! Starting a business can be both exciting and overwhelming. It's important to take the time to research and plan before making any decisions.
What you mean half it is more like near nothing at times....Yesterday was a good example worked all day and only made $2. I might get paid later when the repairs are finally.done but work on 4 units and spent several hours looking for part on the net but only sold an oil filter.You'll work twice as much for 1/2 the pay. lol
Regarding your dilemma between a storefront or working from home, it really depends on your goals and comfort level. Running things from home might be simpler in terms of overhead costs and flexibility, but a storefront could potentially attract more customers and give your business a visible presence in the community.