Fish
Lawn Pro
- Joined
- Aug 2, 2013
- Threads
- 11
- Messages
- 5,143
Likely, very very likely, the original engine was an L-head. The O.P. likely bought a newer Intek engine from an online warehouse and
installed it himself, but ran into some trouble regarding the exhaust.
He looked up his nearest local Briggs warranty dealer, but they are not very excited about getting involved, why should they.
The way Briggs warranty is set up, it is, or at least used to be, very hard on the dealers.
Back when I first opened my shop , I had just gotten set up as a Briggs dealer, and a guy brought me a mower that was less than a month
old that he had bought from Lowes, said that he was mowing for the first time and when he got into a thicker clump of grass, he heard a whirr,
and the engine sped up then leveled off, he started pushing again, and he noticed that it was no longer cutting.
He looked down and saw the blade and part of the crankshaft at his feet. He took it to Lowes, they sent him to their regular shop, he said
there was nothing he could do about him breaking a crankshaft, as crank damage would not be covered. When he came to me, I told him
that Briggs won't cover crank damage too. He handed me the blade/crank piece and it looked pristine, not a nick anywhere, could sell the blade as a new one, looked at the mower, it was a self propelled model, but no bend on the crank.
Called Briggs, went through the same discussion with them. They told me, replace the crank, file the claim and send the parts, and we will
let you know if it will be covered or not. I asked, "What if it's not?"
"Well then you will need to collect your payment from the customer"......
I had been dumb enough to sign up as a full warranty Briggs dealer, so I had to go along with it.
installed it himself, but ran into some trouble regarding the exhaust.
He looked up his nearest local Briggs warranty dealer, but they are not very excited about getting involved, why should they.
The way Briggs warranty is set up, it is, or at least used to be, very hard on the dealers.
Back when I first opened my shop , I had just gotten set up as a Briggs dealer, and a guy brought me a mower that was less than a month
old that he had bought from Lowes, said that he was mowing for the first time and when he got into a thicker clump of grass, he heard a whirr,
and the engine sped up then leveled off, he started pushing again, and he noticed that it was no longer cutting.
He looked down and saw the blade and part of the crankshaft at his feet. He took it to Lowes, they sent him to their regular shop, he said
there was nothing he could do about him breaking a crankshaft, as crank damage would not be covered. When he came to me, I told him
that Briggs won't cover crank damage too. He handed me the blade/crank piece and it looked pristine, not a nick anywhere, could sell the blade as a new one, looked at the mower, it was a self propelled model, but no bend on the crank.
Called Briggs, went through the same discussion with them. They told me, replace the crank, file the claim and send the parts, and we will
let you know if it will be covered or not. I asked, "What if it's not?"
"Well then you will need to collect your payment from the customer"......
I had been dumb enough to sign up as a full warranty Briggs dealer, so I had to go along with it.