Brand New Kohler 7000 series Stalls After Warm up

[StarTech]

Have heard Kohler has a good warranty and will honor it. But you can't prove it by me. I had a pair of ignition coils to go bad. [actually the internal steering diodes failed] The engine was under warranty so Kohler told me just get the coils replaced by the dealer and all they needed was the engine's serial number. None of them would honor the warranty so I called Kohler back and they said cant help as it is a local dealer policy. Because of this I have not brought another Kohler replacement for my customers. Even the local Hustler dealer was of no help as the mower was not brought from them so I don't buy parts from them either anymore. Neither of them need my business if they can't honor warranties. Now I do buy parts for both brands but I no longer buy them locally. I just cant support local dealer when they refuse to honor a warranty.

My customer had the same problem with the Hustler dealer that he did buy the mower from which is why it was in my shop in the first place. He paid for two coils at my cost and labor to install them. I would had rather had to coils make up by Kohler so the customer didn't have to pay for them of course labor would still had been charged since I am not a Kohler dealer, just way too small to justify stocking tons of Kohler parts.

The customer is happy with the ZTR, just not with the service after the sale from the Hustler dealer.

Just my personal experience dealing Kohler.

But I do appreciate the info on the problem about the Kohler 7000 series and will keep it in the back of my mind when working on one. Hopefully the next time I pull an IPL on one there would be a service bulletin of this problem along with a serial number range.

 

[MParr]

When I bought the house that I’m in now, the former owner left me a Troy-Bilt Mustang 50”. It had just over 1,000 hours on it. It was powered by a Kohler Courage 22. It needed an air filter, fuel filter, and oil change. It ran great. I traded it for a new Toro MX5000. Heck, it cut better than the Toro.

 

[ILENGINE]

When I bought the house that I’m in now, the former owner left me a Troy-Bilt Mustang 50”. It had just over 1,000 hours on it. It was powered by a Kohler Courage 22. It needed an air filter, fuel filter, and oil change. It ran great. I traded it for a new Toro MX5000. Heck, it cut better than the Toro.

When somebody mentions Courage everybody thinks of the issues that the single cylinder had, but in reality the V twin was a reliable engine and had very few major issues.

 

[StarTech]

When somebody mentions Courage everybody thinks of the issues that the single cylinder had, but in reality the V twin was a reliable engine and had very few major issues.

yes I have had only minor problems with the V twin version other than the one that inhaled the throttle plate steel screws. destroyed the cylinder head and got lucky that the piston survived.