I just don't understand why, after cleaning up both rear wheel drive mechanisms, (washers, axle, wheels, keys, pinion gear, etc.), adding a small amount of lubricant, why the mower still has a fair amount of resistance when you pull the mower backwards?! It doesn't make sense. Even after watching some YouTube videos, I don't see anything that someone else hasn't done, except one guy put a small bracket in place to keep the transmission from flexing, that I haven't done improve it. My wife pulled the mower backwards today and gave it a "no-go" on how it moved to the rear.