I just watched the I believe it's the 20 minute video and when he started the lot he was doing the edging with a trimmer, that was clue one. No lawn service worth there salt is going to use a trimmer to edge sidewalks or driveways. The second was when he said people don't want to pay $100 to have something like this lot done so he thought $60 was an appropriate price because it was one he was picking up in his spare time. That was clue 2. Tell me is your time worth less because it's a job your doing in your spare rather than mowing lawn for your business......I think not. Seems to me the guy is clueless when it comes to his business and pricing. I mean really I've got got 1/4 acre lawns in great shape that I get $40 a cut for.