One of the main problems is the low cost of the replacement equipment and the customer's attitudes.Your, right, they are asking us to stop polluting the planet but scrapping a lawn mower for a small part N/A is OK!!
I will continue to search but if you find a replacement for my rings or a piston assembly I will be here.
Thank you for your help.
And that highlights a lot of things customers don't know. The reason I don't consider overhauls on engines that can be replaced for less than $3000 is because on a complete overhaul can run in the range of half to two thirds the cost of a new engine.One of the main problems is the low cost of the replacement equipment and the customer's attitudes.
Here to do a job this resizing with the proper rigid cylinder hone will take 1-2 hours and not counting disassembly and re-assembly. By the time I charge for one hour plus parts the customer is really balking at the repair cost. I simply pass on these small engines when it comes to rebuilding them.
And on top the customer just don't how an engine can cost more than equipment it came on. Equipment OEM buy in huge volumes and get huge discounts where a small shop can't get these discounts. Even as a dealer I only got a 20% discount on parts. When my distributor started demanding $2000 in sales per year when I didn't those parts I had fore go being a dealer any longer.
It is bad enough that I have 80K in parts sitting in the bins awaiting sale and I only moved 15K of them this year and that included new never before needed parts.
Then you get customers like one I got right now that insisted on me over nighting parts in the parts and then when I had machine repaired doesn't want to come and get it because it costed $110 to repair a Mantis tiller. He even came by and lied twice during the same conversation. First he never got my voice mail and second that he be back the next day. Well that was three weeks ago. I not even going to complete the repairs to the Husqvarna 345 chainsaw. No point having a customer like that especially one that said he is a business owner himself.
On top this now Briggs is NLA a lot of their parts due low volume of sales.
Just anything to drive us completely nuts..... So glad retirement is getting close...Hopeful it gets here before I go off the deep end. I already been seeing those guys in the white coat from Bice's Mental Hospital driving by.And that highlights a lot of things customers don't know. The reason I don't consider overhauls on engines that can be replaced for less than $3000 is because on a complete overhaul can run in the range of half to two thirds the cost of a new engine.
And consumers believe that dealers are paying $1 for a part and then are setting their own prices which we are somewhat. But in reality the OEM is setting a recommended price and then was are getting our discount off of that. So instead of consumers thinking that we are buying a part for $1 and then selling it for $2 we are actually paying $1.60 for that part.
And one of my favorite things is MTD with their emergency next day air shipment in 14 days.
And along with parts becoming NLA it is becoming more common for the OEM to remove the obsolete part numbers from the parts diagrams. So it will show the item number but no part number. Or remove the entire diagram when they discontinue that model.