Bert is politely trying to tell you we are not standing in your yard, looking at your unit, while drinking one of your cold beers. We are located all over the world and if you want our help you must paint us a very detailed picture of what you are looking at. We work on hundreds of different units and engines, but can't see what you have. We need your units model and serial numbers, and the engine's model, type and code numbers in order to help you. Bert, I hope I didn't misspeak when I said drinking a beer.