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So i have a customer who needs 12yds of mulch he requested dark brown. The mulch gets delivered and now he says its to dark......Its dark brown. He wants the mulch company to pick it up. How would you guys handle this? I wouldnt blame the mulch company for not wanting it back .

Pnlawncare said:

So i have a customer who needs 12yds of mulch he requested dark brown. The mulch gets delivered and now he says its to dark......Its dark brown. He wants the mulch company to pick it up. How would you guys handle this? I wouldnt blame the mulch company for not wanting it back .

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Let him deal with the mulch company.

He asked for dark brown, he got dark brown. Plain and simple.

The color will fade over time by the sun.

X-man said:

Let him deal with the mulch company.

He asked for dark brown, he got dark brown. Plain and simple.

The color will fade over time by the sun.

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:thumbsup:

X-man said:

Let him deal with the mulch company.

He asked for dark brown, he got dark brown. Plain and simple.

The color will fade over time by the sun.

Click to expand...

This is a very wise answer.

Ya no kidding... People like this are ridiculous... I keep a couple zip lock baggies with samples of a few types of bark and a few types of rock so I know excatly what to have delivered.

Let him deal with it he's being the picky one. Tell him he can pay you to shovel it into your truck and take it back.

Ahah i know but im not shoveling 12 yds. This what i planned on

**planned to do... I got him to quit being so picky.