TS-348 Mower Deck lifetime warranty

Kenneth Brock

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Jan 23, 2022
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Purchased a TS 348 Lawn tractor new on 8-26-2019 with a lifetime mower deck warranty from Johnson's ACE Hardware,10409 E Greenville HWY, Wellford SC 29385,
Registered it that day with Husqvarna. Model 960430230 00, ser # 121917A001120.
The small protection moon shaped metal piece at mower deck ejection area broke loose in Nov 2020. The piece of metal wrapped up blades and severely damage mower deck. I was told by Husqvarna to take it to where I purchased it.
Ed at Husqvarna Warranty dept was contacted by Ace Hardware store and warranty repair was turned down.
I was stuck with a over $1,400 repair bill.

I dropped of the mower again 12 May 23 with exact same break in weld. I stopped before major damaged occurred. I can not believe that I am going to have to buy another deck within 4 years of purchase. I will pursue reimbursement...no luck last time. Beware of B.S. warranties.
 

StarTech

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IF you are referring to item 20 in the diagram it is replaceable. Usually the carriage bolt heads wears off and the part gets damaged.

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And that lifetime warranty is more of selling tool as it only cover failures in workmanship and not normal wear.
 
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