Yesterday I took delivery of a brand new Gravely ZT HD 60" mower. When I first started using it I thought the deck vibrated a bit too much, but figured brand new it must be like that. After about 1/2 hour of use I could smell something burning. I stopped to check it out and found the left pully guard had a quarter size raised burn mark in the center. I looked underneath the guard and there is a bolt sticking out the top of the spindle that is hitting the guard. Any advice would be appreciated. I'm calling the dealer on Monday.
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Model 991246 ZT HD 60" Deck/Spindle Problem
- Thread starter Bob175
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Lawn Pro
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- Jul 15, 2013
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Absolutely, under warranty let Dealer make repairs. Unfortunately Quality Control is not what it used to be. I purchased my 2010 Simplicity Broadmoor from dealer new got it home & had to grease lawn tractor & lube all moving parts. Upper idler arm was cracked & barely hanging on at end of first year. Youngest son & I made repairs, improvements to idler arm assembly, by beefing up assembly.
Got it back within 4 hours and good as new.Dealer is pickling up the machine today. It will be repaired under warranty.
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Lawn Pro
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Looks like you have a Professional Dealer. Your Dealer & his team went above & beyond to satisfy you the customer. In todays world I would say possibly ten percent of Dealers would do likewise. You Bob175 made a good choice doing business with this Dealer. I would share this experience by completing a survey online in your area & continue doing business with this Dealer.
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