Hi Robert@Honda. I have the HRX217K5VLAA serial MAGA-2789822 and am also having problems with the propulsion which I purchased on 6/18/2018. It worked great all summer the first year. Last year it seemed I had to squeeze the Smart Drive Control more to go and this year, fully squeezed/opened up, it doesn't work at all. The first two mows it helped only very slightly, but as of now, nothing. I don't know how to send a private message, but I see where you offered some extensive troubleshooting document for the Smart Drive. Any help would be greatly appreciated. Thank you.